Ratings based on 974 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2024
We loved our 4 night stay here! The service was excellent and our room had everything we needed. It was a comfortable stay for us.
by A verified traveler
Posted 5 Dec 2024
Nice place! Nice customer service. Would recommend!
by A verified traveler
Posted 3 Dec 2024
Rooms are clean and spacious
by A verified traveler from Raymond
Posted 30 Nov 2024
We liked that we were in Chinatown and close to Little Italy. It had amazing views from the roof top bar. What we didn't like was we found out on our last day leaving for one last picture from there that there was a free breakfast for guests! A whole buffet! We asked if it was for a special party? They said no, for all guests. No one ever told us checking in and didn't see it online. Seemed like a miss cause they told us there was tea and coffee on 2nd floor each am. Very confusing. Other thing is elevator is very dark no matter what time of day and hallways.
by A verified traveler
Posted 29 Nov 2024
Shower smelled kinda weird but had a decent stay overall
by A verified traveler
Posted 26 Nov 2024
Nice view and people
by A verified traveler
Posted 25 Nov 2024
The hotel staff all very nice. The area was very close to China town and little Italy the only thing we did not like was the bed was hard. Other than that I recommend if that’s the area you are wanting to be.
by A verified traveler
Posted 20 Nov 2024
Unfortunately when arrived to the hotel late at night they did not have my booking available, hotel at full capacity. Staff informed me that they would refund me for the days booked and day after when reached out about it they completely refused the refund.
Extremely disappointed of the customer service provided by their manager.
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Very nice, comfortable and very walkable to Soho, Little Italy and if you enjoy Chinese food apparently some of the best are in the area
The staff are very accommodating!
