Hotel 309

2.0 star property
Hotel with a 24-hour front desk, a short walk to The High Line Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 309

Terrace/patio
Fridge, microwave, coffee/tea maker
Property entrance
Reception
In-room safe, blackout drapes, iron/ironing board, WiFi

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room with Private Bathroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Economy Room with Shared Bathroom

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
309 W 14th St, New York, NY, 10014

What's nearby

  • The High Line Park - 7 min walk
  • Madison Square Garden - 18 min walk
  • New York University - 4 min drive
  • Empire State Building - 4 min drive
  • Times Square - 4 min drive

Getting around

  • 8 Av. Station (W 14th St.) - 1 min walk
  • New York 14th St. Station - 8 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Jack's Wife Freda - ‬3 min walk
  • ‪McKenna's Pub - ‬2 min walk
  • ‪Xi'an Famous Foods - ‬2 min walk
  • ‪Fabrique - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel 309

Hotel near 5th Avenue
Close to Madison Square Garden and New York University, Hotel 309 provides amenities like a garden. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
  • A front-desk safe, laundry services, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel 309 boast perks such as air conditioning, in addition to amenities like safes and WiFi. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, kitchenettes, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Frequently asked questions

Is Hotel 309 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel 309?

This property doesn't offer parking.

What time is check-in at Hotel 309?

Check-in begins at 3:00 PM.

What time is check-out at Hotel 309?

Check-out is at noon.

Where is Hotel 309 located?

Located in Manhattan, this hotel is within a 10-minute walk of Chelsea Market and The High Line Park. 5th Avenue and Washington Square Park are also within 15 minutes. 8 Av. Station (W 14th St.) is only a 2-minute walk and 14 St. Station (7th Ave.) is 4 minutes.

Hotel 309 Reviews

Reviews

5.6
Rating 10 - Excellent. 103 out of 915 reviews" "
Rating 8 - Good. 208 out of 915 reviews" "
Rating 6 - Okay. 199 out of 915 reviews" "
Rating 4 - Poor. 181 out of 915 reviews" "
Rating 2 - Terrible. 224 out of 915 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Delos

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived it took over 30 min for any one to come to the door we call the desk number seven times and ring the doorbell the desk person was doing something in the laundry room he looked and saw us at the door but came to the door about 20 min later They do not prove wash rags for your use so bring your own the building is about 80 yeas old and the rooms are very small if you only need a place to sleep it ok the location is great right in the middle of a lot of restaurants and shops and only about 200 yards from the subway trains but I will never stay here again
Stayed 2 nights in Dec 2024

4/10 Poor

Jeffrey

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really hard to imagine recommending this "hotel" - 309 is really a just hostel to anyone with traveling experience abroad. 309 is really a rough ride - but it woul dbe better IF it had a more honest profile. I booked through Expedia - so it was probably that corporate site's fault, but it's not helping "309". If 309 was advertised as a great hostel/budget option in an amazing location, with absolutely no frills, ambiance, or extras, it would be cool. But it looks like it competes with other new pods and nicer offerings. It is not nice AT ALL but it is cheap. The people working there are VERY nice. But it's the kind of place that makes you wonder about bedbugs. The toilets on my floor (shared) were both backed up first thing on the first morning I stayed in the hotel. That's what I got.
Stayed 2 nights in Dec 2024

2/10 Terrible

leo

Traveled with group, Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
the front desk was unfriendly, the room didn't have a bathroom, the bed was dirty.
Stayed 2 nights in Dec 2024

8/10 Good

Fran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL & CHIC in a nice way.
Stayed 7 nights in Nov 2024

6/10 Okay

Jodi

Liked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Dai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tristen

Stayed 2 nights in Sep 2024

8/10 Good

Trace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good size room has a nice bathroom, a comfy bed, toasty warm room, and decent sheets. GREAT location. Nice and clean. Great deal. I would stay again.
Stayed 3 nights in Dec 2024

2/10 Terrible

maryjane

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice. Everything I did not like. I was scared. The bathroom was shared. There was a cat meowing in the hall and by my door. It was so creepy. The room was to small.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean-Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shared bathroom
Stayed 2 nights in Nov 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Jaskarandeep

Stayed 2 nights in Oct 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service
Super nice place to stay, I enjoyed my trip thanks you
Stayed 3 nights in Nov 2024

10/10 Excellent

Parn

Liked: Cleanliness, staff & service, property conditions & facilities
Love it for the price
Stayed 6 nights in Aug 2024

4/10 Poor

Jericho Jett, Des Moines

Stayed 5 nights in Oct 2024

6/10 Okay

Andres

Disliked: Cleanliness, property conditions & facilities
The location is amazing, it has great access to public transportation. On the other hand, I wish it was cleaner, the room was good size, but the floors were dirty and the bathroom and towels weren’t as clean as in other places.
Stayed 5 nights in Oct 2024

6/10 Okay

Meghan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Great area to stay. Hotel was grubbier than on the photos. Shared bathrooms were not well maintained. No elevator.
Stayed 3 nights in Oct 2024

8/10 Good

Mertcan

Traveled with group
Disliked: Staff & service
the hall was smelling bad, and even if there was an a/c in the room, there was not any chance to open the window. Also, housekeeping did not come to our room to clean or take out the trash for 3 days. Moreover, the ceiling of the bathroom’s wall was leaking..
Stayed 3 nights in Sep 2024

4/10 Poor

Logan

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very nice, but the room was very small. The television in the room was extremely grainy, the outlets were loose, and there were no tissues or garbage cans. Shared bathroom with other guests. Felt more like a hostel then a hotel. Very convenient location though, and it did feel safe.
Stayed 2 nights in Sep 2024

8/10 Good

Gillian, Hastings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with comfortable beds. The hotel cat was an added bonus. Good price too for NYC
Stayed 2 nights in Sep 2024

2/10 Terrible

Kyle

Stayed 2 nights in Sep 2024

2/10 Terrible

Jeanneth

Traveled with family
Disliked: Amenities, property conditions & facilities
I liked the area but,the owner was unfriendly and there’s no elevators we had to go up the stairs 5 floors.and I didn’t liked that we had to shared the bathroom It’s unhealthy And there’s one bathroom for 5 rooms.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

Stayed 2 nights in Aug 2024

6/10 Okay

Yin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No freezer , only fridge . The bath tub running water , broken . No way repair . The towers looks 10 years old , old and dirty .
Stayed 3 nights in Aug 2024

10/10 Excellent

Victoria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! A subway on the block got us everywhere in the city. Thank you.
Stayed 2 nights in Aug 2024