Ratings based on 270 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Aug 2020
by A verified traveler
Posted 18 Aug 2020 on Hotels
Comment from Hotel Management
19 Aug 2020 by Anabel W, Hotel Management
Thank you for taking the time to review your stay with us.
by A verified traveler from Boston
Posted 14 Aug 2020
The shower was dirty, I payed $170 For a King bedroom and they moved me to a Queen One because de AC wasn't working. Y no me devolvieron la diferencia. El piso esta pegajoso, yo estaba en la 207 y la puerta de las escaleras estaba cerca de esa habitación y fue muy difícil conciliar el sueño y descansar. En fin fue un pesadilla.
Comment from Hotel Management
19 Aug 2020 by Anabel W, Hotel Management
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all.
by A verified traveler
Posted 13 Aug 2020 on Hotels
It was a one night stay, everything is ok, but when I get to the room the main window shades did not wanted to close the window besides it shades works good. Tired after driving so many hours to deal with this was uncomfortable.
Comment from Hotel Management
19 Aug 2020 by Anabel W, Hotel Management
We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.
by A verified traveler
Posted 8 Aug 2020 on Hotels
Comment from Hotel Management
12 Aug 2020 by Anabel W, Hotel Management
Thank you for taking the time to review your stay with us
by A verified traveler
Posted 8 Aug 2020 on Hotels
Comment from Hotel Management
12 Aug 2020 by Anabel W, Hotel Management
Thank you for taking the time to review your stay with us
by A verified traveler
Posted 2 Aug 2020 on Orbitz
Comment from Hotel Management
12 Aug 2020 by Anabel W, Hotel Management
Thank you for taking the time to review your stay with us
by A verified traveler
Posted 18 Jul 2020 on CheapTickets
The property was updated, clean, quiet, good bed and pillows, the only thing that would be better is if they had ice machines on the floors.
Comment from Hotel Management
12 Aug 2020 by Anabel W, Hotel Management
Thank you for taking the time to review your stay with us
by A verified traveler
Posted 14 Jul 2020 on Hotels
Comment from Hotel Management
16 Jul 2020 by Anabel W, Hotel Management
Thank you for taking the time to review your stay
by A verified traveler
Posted 14 Jul 2020 on Hotels
Comment from Hotel Management
16 Jul 2020 by Anabel W, Hotel Management
Thank you for taking the time to review your stay
