Ratings based on 2,288 Verified Reviews

4.5 out of 5
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
5 out of 5
by A verified traveler from Leek

Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Nicola, it’s wonderful to hear you had a great time at the Hilton Garden Inn New York/West 35th. We hope to welcome you back soon!
4 out of 5
by A verified traveler

Posted 20 Nov 2024
Staff was friendly and helpful. There was a minor inconvenience between the room that was booked vs th one provided, but the staff was able to resolve it in a couple of minutes. Overall 4.6/5.
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Antonio, thank you for staying with us at Hilton Garden Inn New York/West 35th. It’s wonderful to hear that our team members were able to assist you promptly. We're thrilled you had an overall enjoyable experience. We're looking forward to welcoming you back.
4 out of 5
by A verified traveler

Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Jose, thank you for choosing Hilton Garden Inn New York/West 35th. We're glad you had a positive experience with us and hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Nice location to shopping and subway
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Teresa, we are thrilled you enjoyed your stay at Hilton Garden Inn New York/West 35th. It's fantastic that you found our location convenient for shopping and the subway. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 19 Nov 2024
It was very accessible and clean. Staff was very friendly as well.
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Jason, we’re delighted you loved your experience at Hilton Garden Inn New York/West 35th. It’s fantastic to know you appreciated the accessibility, cleanliness, and our friendly team members. We look forward to your next visit!
5 out of 5
by A verified traveler

Posted 19 Nov 2024
NA
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Elhadji, thank you for staying with us at Hilton Garden Inn New York/West 35th. We're delighted to know you enjoyed your experience, and we look forward to welcoming you back on your next visit!
5 out of 5
by A verified traveler

Posted 19 Nov 2024
The View is amazing!
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Surilynn, we're delighted you loved the view at Hilton Garden Inn New York/West 35th. We look forward to welcoming you back for more amazing experiences.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Joel, thank you for staying with us at Hilton Garden Inn New York/West 35th. We're thrilled you had a great experience and hope to welcome you back soon! Thank you for the outstanding rating.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Right in the middle of Manhattan!
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Timothy, we’re delighted you loved your experience at Hilton Garden Inn New York/West 35th. It's great to hear that you enjoyed our prime location. We're looking forward to welcoming you back!