Ratings based on 2,089 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 1 Nov 2024
Its what you'd expect a hotel in midtown Manhattan to be. Very convenient. The rooms are larger than expected.
Comment from Hotel Management
2 Nov 2024 by Joseph Young, Assistant General Manager, Hotel Management
Thank you for taking the time to share your experience with us! We’re happy to hear that you enjoyed your time with us and we hope to welcome you back in the future.
by A verified traveler
Posted 29 Oct 2024
Staff was great, Yacouba, George, Kim, all were customer oriented.
Comment from Hotel Management
2 Nov 2024 by Joseph Young, Assistant General Manager, Hotel Management
Thank you for taking the time to share your experience with us! We’re happy to hear that you enjoyed your time with us and we hope to welcome you back in the future.
by A verified traveler
Posted 29 Oct 2024
Staff are great, place is clean and location is very convenient for midtown activities and subway access for sightseeing.. This is a modest lodging place with a little wear and tear showing around the edges, so don't expect a luxury hotel experience. But folks were very helpful at the front desk, room and bed were comfortable, I'd rec'd this for a reasonably priced stay.
Comment from Hotel Management
2 Nov 2024 by Joseph Young, Assistant General Manager, Hotel Management
Thank you for taking the time to share your experience with us! We’re happy to hear that you enjoyed your time with us and we hope to welcome you back in the future.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Joseph Young, Assistant General Manager, Hotel Management
Thank you for taking the time to share your experience with us! We’re happy to hear that you enjoyed your time with us and we hope to welcome you back in the future.
by A verified traveler
Posted 28 Oct 2024
Would like to have option of early check in
Comment from Hotel Management
29 Oct 2024 by Joseph Young, Assistant General Manager, Hotel Management
Thank you for taking the time to share your experience with us! We’re happy to hear that you enjoyed your time with us and we hope to welcome you back in the future.
by A verified traveler
Posted 28 Oct 2024
In a brilliant area , near penn station so easy trip in and out of jfk. Lots of walkable eating options too.
Comment from Hotel Management
29 Oct 2024 by Joseph Young, Assistant General Manager, Hotel Management
Thank you for taking the time to give us a perfect score! Your feedback means the world to us, and we’re happy to hear that you enjoyed your time with us. We would be honored to welcome you back with us in the future.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Joseph Young, Assistant General Manager, Hotel Management
Thank you for taking the time to share your honest feedback with us. While we’re delighted you enjoyed some aspects of your stay, we apologize that not all aspects of your stay met your expectations. We’ll be addressing your concerns with our team, and we hope that you’ll give us another chance when you return to New York City.
by A verified traveler
Posted 27 Oct 2024
Perfect location! The metro is on the corner. It’s an easy walk to restaurants and shopping. The hotel is on the same street as several floral shops and it smells heavenly when you walk out in the mornings.
Comment from Hotel Management
28 Oct 2024 by Joseph Young, Assistant General Manager, Hotel Management
Thank you for taking the time to give us a perfect score! Your feedback means the world to us, and we’re happy to hear that you enjoyed your time with us. We would be honored to welcome you back with us in the future.
by A verified traveler
Posted 27 Oct 2024
Staff were very helpful, room was nice and larger than some other places in NY. The area is very noisy at night which was a downside. But it does have a lot of restaurants and things to do near by
Comment from Hotel Management
27 Oct 2024 by Joseph Young, Assistant General Manager, Hotel Management
Thank you for taking the time to share your honest feedback with us. While we’re delighted you enjoyed some aspects of your stay, we apologize that not all aspects of your stay met your expectations. We’ll be addressing your concerns with our team, and we hope that you’ll give us another chance when you return to New York City.
