Ratings based on 1,189 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Everything was amazing. Staff!!!- first class!!!- food- amazing thank you to the staff, location - perfect - all brilliant.
Five star on every level and excellent
Comment from Hotel Management
18 Dec 2024 by The Team at The Hampton Inn Chelsea, Hotel Management
Dear Fazi,Thank you so much for your excellent feedback! We're thrilled to hear that you had a fantastic experience with us. Our team will be so happy to know their service made such a positive impact. It is lovely you enjoyed the food and our location. We look forward to welcoming you back soon to Hampton Inn Manhattan - Chelsea.With thanks, The Team at The Hampton Inn Chelsea
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
14 Dec 2024 by The Team at The Hampton Inn Chelsea, Hotel Management
Dear Marla,Thank you for choosing to stay with us and for leaving your rating. We're delighted you had a great experience at Hampton Inn Manhattan - Chelsea. We look forward to welcoming you back on your next visit.With thanks, The Team at The Hampton Inn Chelsea
by A verified traveler
Posted 12 Dec 2024
Have a good time at this hotel.
Comment from Hotel Management
14 Dec 2024 by The Team at The Hampton Inn Chelsea, Hotel Management
Dear Nicoli,Thank you for staying at Hampton Inn Manhattan - Chelsea and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback and look forward to welcoming you back! With thanks, The Team at The Hampton Inn Chelsea
by A verified traveler
Posted 11 Dec 2024
Excellent service and personnel
Comment from Hotel Management
12 Dec 2024 by The Team at The Hampton Inn Chelsea, Hotel Management
Dear Harol, Your kind comments and excellent rating are greatly appreciated by all of us here at Hampton Inn Manhattan - Chelsea. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.With thanks, The Team at The Hampton Inn Chelsea
by A verified traveler
Posted 9 Dec 2024
We loved the location! Very walkable and metros close by. Hotel rooms small but very comfortable. Staff were great.
Downside- worse breakfast I have ever had at an any Hampton, holiday inn express, best western etc. Inedible. I’m surprised and embarrassed that a Hampton Inn would serve such bad food!
Comment from Hotel Management
10 Dec 2024 by The Team at The Hampton Inn Chelsea, Hotel Management
Dear Walter, Thank you for the generous review. We loved knowing how pleased you were with our location and appreciated the easy access to the metros. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all of our guests. We will evaluate the instances you mentioned regarding the breakfast, as we are committed to offering exceptional service for our guests. It was our pleasure to host you at Hampton Inn Manhattan - Chelsea, and we look forward to seeing you soon.With thanks, The Team at The Hampton Inn Chelsea
by A verified traveler
Posted 9 Dec 2024
We stayed from December 4-8 and had a great stay. The breakfast was good and filling, the staff were very pleasant and helpful.The beds were queen size and very comfortable! A metro stop was right around the corner which made getting around very convenient and easy! Loves our stay at the Hampton Inn.
Comment from Hotel Management
10 Dec 2024 by The Team at The Hampton Inn Chelsea, Hotel Management
Dear Leigh Anna, Being a part of your wonderful stay is the greatest compliment, and we are delighted you enjoyed so much about your time with us. Thank you for spotlighting our friendly staff, central location, and all the comfort and amenities we provide our valued guests. It was our pleasure to host you at Hampton Inn Manhattan - Chelsea, and we look forward to seeing you soon.With thanks, The Team at The Hampton Inn Chelsea
by A verified traveler
Posted 9 Dec 2024
NA
Comment from Hotel Management
10 Dec 2024 by The Team at The Hampton Inn Chelsea, Hotel Management
Dear Pravalika, We are delighted you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Hampton Inn Manhattan - Chelsea. With thanks, The Team at The Hampton Inn Chelsea
by A verified traveler
Posted 9 Dec 2024
Very friendly and accommodating staff.
Comment from Hotel Management
10 Dec 2024 by The Team at The Hampton Inn Chelsea, Hotel Management
Dear Stacey, We, the entire team at Hampton Inn Manhattan - Chelsea, would like to express our gratitude for your kind comments about our hotel. In particular, we appreciate your positive remarks regarding our staff. We strive to offer the level of service our guests expect and deserve, so it is always heartening to receive recognition for our efforts. We aim to create loyal customers who will return at every opportunity. It was an honor to host your visit, and we hope you will give us another chance in the future.With thanks, The Team at The Hampton Inn Chelsea
by A verified traveler from Vacaville
Posted 7 Dec 2024
Comment from Hotel Management
7 Dec 2024 by With thanks, The Team at The Hampton Inn Chelsea, Hotel Management
Dear James,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hampton Inn Manhattan - Chelsea.With thanks,The Team at The Hampton Inn Chelsea
by A verified traveler
Posted 6 Dec 2024
The location Washington perfect for our trip.
Just a bit expensive for this time of the Year .
Comment from Hotel Management
7 Dec 2024 by With thanks, The Team at The Hampton Inn Chelsea , Hotel Management
Dear Olga,We're delighted to hear that you enjoyed your stay and found our location perfect for exploring Washington. We understand your concerns about pricing, and we truly value your feedback. We aim to provide exceptional value alongside our great amenities and services. Thank you for choosing to stay with us and for taking the time to share your positive experience. We hope you'll consider us again in the future.With thanks,The Team at The Hampton Inn Chelsea
