Ratings based on 1,152 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Great staff, clean room. 👍
by A verified traveler
Posted 2 Dec 2024
no parking
Comment from Hotel Management
2 Dec 2024 by William Collins, General Manager, Hotel Management
Greetings Erica, we hope this message finds incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your kind 5/5 review! We're truly grateful for your positive feedback and are thrilled to hear you enjoyed your stay with us. We completely understand that the lack of on-site parking may have been a bit inconvenient, and we sincerely apologize for that. We always strive to make our guests' experiences as seamless as possible and will continue looking for ways to improve in this area. Your understanding means a lot to us, and we hope to have the pleasure of welcoming you back soon. Thank you again for choosing to stay with us! Thank you again and have a marvelous Monday! :)
by A verified traveler
Posted 2 Dec 2024
It was very comfortable
Comment from Hotel Management
2 Dec 2024 by William Collins, General Manager, Hotel Management
Greetings Pascale, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your kind review! We're thrilled to hear that you found your stay comfortable. Providing a relaxing and enjoyable experience for our guests is our top priority, and we're so happy we could meet your expectations. We truly appreciate your feedback and hope to welcome you back soon. Thank you again for choosing us! Have a most marvelous Monday! :)
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by William Collins - General Manager, Hotel Management
Thank you so much for choosing to stay with us and taking the time to leave a review! We are glad to hear you enjoyed your stay and we look forward to hosting you again in the future.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by William Collins - General Manager, Hotel Management
Thank you so much for choosing to stay with us and taking the time to leave a review! We are glad to hear you enjoyed your stay and we look forward to hosting you again in the future.
by A verified traveler
Posted 28 Nov 2024
Staff very friendly and accommodating
Comment from Hotel Management
29 Nov 2024 by William Collins, General Manager, Hotel Management
Greetings Shelley, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for your kind words! We’re thrilled to hear that our staff made such a positive impression on you. Providing friendly and accommodating service is something we truly value, and it’s wonderful to know that you felt well taken care of during your stay. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon! Thank you and have a most terrific rest of your Thursday! :)
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by William Collins - General Manager, Hotel Management
Thank you so much for choosing to stay with us and taking the time to leave a review! We are glad to hear you had an enjoyable stay with us and we look forward to hosting you again in the future!
by A verified traveler
Posted 27 Nov 2024
The staff here at the Hampton hotel was very pleasant and courteous. It was like a home outside of home.
Comment from Hotel Management
28 Nov 2024 by William Collins - General Manager, Hotel Management
Thank you so much for choosing to stay with us and taking the time to leave a review! We appreciate your positive feedback and look forward to hosting you again in the future.
by A verified traveler
Posted 26 Nov 2024
Fan in bathroom not operational. Strange room. Lighting was poor.
Comment from Hotel Management
26 Nov 2024 by William Collins, General Manager, Hotel Management
Greetings Michael, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced during your stay, including the non-operational bathroom fan and the lighting in your room. We understand how these inconveniences can impact your comfort, and we sincerely apologize for not meeting your expectations in those areas. Please rest assured that we are addressing these concerns with our maintenance team to ensure they are resolved promptly. Your feedback is invaluable in helping us improve, and we are grateful for your understanding. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience. Thank you and have a most terrific rest of your Tuesday! :)
by A verified traveler
Posted 24 Nov 2024
Spent a night here and I have to say, I think this is the friendliest hotel staff I’ve met yet. I was having health problems and the staff was super understanding and helpful. Thank you for a really nice night even if I didn’t feel nice haha :)
Comment from Hotel Management
24 Nov 2024 by William Collins, General Manager, Hotel Management
Greetings Owen, we hope this message finds you incredibly well! Thank you so much for choosing to stay with us at the Hampton Inn Downtown Brooklyn and for sharing your experience with us! We're truly sorry to hear you weren't feeling your best during your stay, but it warms our hearts to know our team could make your night a bit more comfortable. Providing care and understanding is what we strive for, and it means the world to us that we could be there for you. We hope you’re feeling much better now and would love to welcome you back whenever you're ready for another visit. Take care! Have a most splendid rest of your Sunday! :)
