Ratings based on 972 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
The hotel was so beautifully designed. The room was beautiful, the bed was comfortable, love the nespresso machine and tea kettle in the room. Everything was clean, quiet, the service was great, the location was great and i could have my meetings in the seating area in the lobby which was perfect. Would recommend and definitely come again
by A verified traveler
Posted 11 Jan 2025
Comment from Hotel Management
15 Jan 2025 by Matthew Dempsey / General Manager, Hotel Management
Michelle,FIVE STARS??? THANK YOU!!!
by A verified traveler from Lake Forest
Posted 7 Jan 2025
Comment from Hotel Management
15 Jan 2025 by Matthew Dempsey / General Manager, Hotel Management
Seyedeh,Sorry you were so unhappy with your stay. I wish you would have talked to me during your visit so I could have helped you. My team and I are here to solve all issues and make a perfect stay.Regards,
by A verified traveler
Posted 5 Jan 2025
We really love the room, bed, bathroom and the entire hotel.
Comment from Hotel Management
15 Jan 2025 by Matthew Dempsey / General Manager, Hotel Management
Georgi,Thank you for your FIVE STAR REVIEW!!! We loved having you with us and look forward to your return.Regards,
by A verified traveler
Posted 5 Jan 2025
Best hotel
Comment from Hotel Management
15 Jan 2025 by Matthew Dempsey / General Manager, Hotel Management
Mohand Amokrane,Thank you for the FIVE STAR REVIEW!!! We hope to see you again soon.Regards,
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
15 Jan 2025 by Matthew Dempsey / General Manager, Hotel Management
Dear Susan,Thank you very much for the FIVE STAR REVIEW!Regards,
by A verified traveler
Posted 1 Jan 2025
The staff was amazing.bed was very comfortable,excellent service!
Comment from Hotel Management
15 Jan 2025 by Matthew Dempsey / General Manager, Hotel Management
Dear Nahija,Thank for staying and for the FIVE STAR REVIEW!! Our new beds are the best in NYC. We want guests to be able to have an exiting days exploring and nice evenings resting.Regards,
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
15 Jan 2025 by Matthew Dempsey / General Manager, Hotel Management
Dear Michael,Thank you very much for the FIVE STAR REVIEW! We hope to see you again soon.Regards,
by A verified traveler from Scranton
Posted 30 Dec 2024
Comment from Hotel Management
15 Jan 2025 by Matthew Dempsey / General Manager, Hotel Management
Dear Jaymie, Thank you very much for staying with us. It was nice to have you with us.Regards,
