Ratings based on 1,016 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024
Good for the price. Not very close to subway so you will walk a lot
Comment from Hotel Management
3 Sep 2024 by The Condor Team, Hotel Management
Hi Tyler,Thank you for your feedback! We’re happy to hear you found it a good value. We understand that the distance to the subway can be a bit of a hassle, and we appreciate you sharing that. Your input helps us improve the experience for future guests.
by A verified traveler
Posted 23 Aug 2024
This was great. Love the little outside space too. We used it after the concert we went to. If I ever need to be in Brooklyn again we will definitely stay here.
Comment from Hotel Management
23 Aug 2024 by Condor Team, Hotel Management
Thank you so much for your kind words! We're delighted to hear that you enjoyed both the space and the little outdoor area. It’s great to know it added to your concert experience. If you ever find yourself back in Brooklyn, we’d be thrilled to welcome you again for another stay.
by A verified traveler
Posted 26 Jul 2024
It’s okay, nothing luxurious but not bad. The area around is one of the filthiest places I’ve been in nyc but that’s not their fault. When checking for bedbugs I noticed that the linen were stained and the food from previous guests had not been removed from the fridge which was not enjoyable but I mean it’s fine. Also the room was not for 4 people, those beds were very small I’d say 2 people unless you are very small. The bed was comfy and overall the room was clean and the price was cheap so it was good.
Comment from Hotel Management
27 Jul 2024 by Condor Team, Hotel Management
Thank you for taking the time to share your feedback with us. We're glad to hear that you found the bed comfortable and appreciated the value of your stay.However, we are sorry to learn about the issues you encountered with the linen and the fridge. Cleanliness and guest satisfaction are top priorities for us, and it’s concerning to hear that we fell short in these areas. Your comments will be shared with our housekeeping team to ensure that these issues are addressed promptly.Regarding the room size, we understand that comfort is important, especially when accommodating multiple guests. We’ll take your feedback into consideration as we review our room configurations.We appreciate your understanding about the surrounding area. While we can’t control the neighborhood, we aim to provide a clean and comfortable environment for our guests.Thank you again for your feedback. We hope to have the opportunity to offer you a better experience in the future.
by A verified traveler
Posted 25 Jul 2024
Advertised as accommodating 4 adults, this was merely a small studio flat with only two just-larger-than-single beds. Had to rent a rollaway bed, which had broken springs and non-supportive mattress. Paint-work was badly damaged by previous occupants resting back of chair against the wall. MDF bathroom furniture boards were swollen out of shape. No kettle to make tea, only a coffee filter. Unfortunately, the nearest G line train was out of service. Surrounding street sidewalks constantly populated by multitudes of garbage bags and many large foraging rats. Had to put deposit for "incidentals" but yet to have this returned, 6 days on.
Pluses: 1. Staff largely friendly, although not all were helpful, particularly one who, on questioning about the state of the rollaway bed, merely unapologetically remarked, "They're all like that!" 2. Bus stops close by with relatively reliable service. 3. Relatively quiet neighbourhood. 4. Air conditioner worked.
Comment from Hotel Management
26 Jul 2024 by Hotel in Brooklyn, Hotel Management
We want to thank you for staying with us here in Brooklyn. Thank you for taking the time to give us some feedback that we will be taking the appropriate action to fix. Some of the issues that you voiced are unsolvable due to the environmental factors that the hotel does not have any control of such as the G train line, rodents and sanitation. We do apologize for our old fashion rollaway beds that are being replaced. Our 2 twin bed rooms are marked as room for 2-4 people to allow guests the decision of how many guests they would like to stay in those rooms.
by A verified traveler
Posted 8 Jul 2024
Good room for the price.
Comment from Hotel Management
15 Jul 2024 by The Condor Management Team, Hotel Management
Hi Cody, We personally want to thank you for choosing us during your stay! We are glad to hear that you enjoyed the room at the price that was offered to you. If your ever in the area and need a place to stay, don't hesitate to stop in!
by A verified traveler
Posted 28 Jun 2024
Clean and spacious room. The AC worked great. It was perfect timing during a very very hot weekend.
Comment from Hotel Management
1 Jul 2024 by Condor Team, Hotel Management
Thank you so much for your wonderful review!We are delighted to hear that you found your room clean and spacious, and that the AC worked perfectly during the very hot weekend. Your comfort is our top priority, and we are thrilled that we were able to provide a pleasant and cool environment for your stay.We appreciate your kind words and hope to welcome you back to our hotel in the near future.
by A verified traveler
Posted 27 Jun 2024
The towels were dirty and I communicated this with the young lady at the front desk, but the second time we got towels they had black stuff on them and were still
not clean towels…
Comment from Hotel Management
1 Jul 2024 by Condor Team, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the towels during your stay.Cleanliness and guest satisfaction are our top priorities, and we regret that we fell short in this instance. We have addressed your concerns with our housekeeping team to ensure that such issues do not recur.If you would like to discuss this further or if there is anything we can do to make amends, please do not hesitate to contact us directly. Your comfort and satisfaction are very important to us, and we hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
26 Jun 2024 by Condor Team , Hotel Management
Thank you so much for your perfect score evaluation. We appreciate your stay with us and hope to welcome you in the future.
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
19 Jun 2024 by Condor Team, Hotel Management
Thank you so much for rating us 5 out of 5! We are thrilled to hear that you had an excellent stay with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.We look forward to welcoming you back soon and providing you with another outstanding experience.
by A verified traveler
Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
19 Jun 2024 by Condor Team, Hotel Management
Thank you for taking the time to review your recent stay with us and for rating us 6 out of 10. We appreciate your feedback, as it helps us understand areas where we can improve to better serve our guests.Your feedback is invaluable to us, and we hope to welcome you back in the future to showcase the improvements we are making based on your suggestions.
