Ratings based on 190 Verified Reviews

3.1 out of 5
55% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

friendly staff

Posted 22 Jul 2016 on Hotels
staff were couteous
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Will kept near shopping on point hotel

Posted 19 Jul 2016
The hotel is very clean and nice.The room cozy and bed very comfortable .The staff is super make you felt at home from home .I already have another booking to go back, that's the only place i will be when taking a trip to brooklyn .The only one thing the night staff needs to know that the breakfast area is always open to the guss at any given time . Please any one taking a trip to brooklyn go to this hotel The cook ms doreen you have to taste her hand now you know, you are at home she acts like the mother you have at home in your kitchen always there thank you ma'ma This hotel should recognize employees like her ,and make sure they are well taken care of because ms doreen is the one brings you back there .I will not think of going to another hotel it will not be the same with out her there that you
3 out of 5
by sanaa

This traveler left a rating score only Posted 14 Jul 2016 on Hotels
1 out of 5
by A verified traveler

Horrible

Posted 13 Jul 2016 on Hotels
One of the worst hotels I have stayed at
1 out of 5
by keisha

This traveler left a rating score only Posted 26 Jun 2016 on Hotels
2 out of 5
by A verified traveler from Pittsburgh, PA

Posted 24 Jun 2016
Although we asked for an earlier check in time and was told that wouldn't be a problem they still had us wait 3 hours to check in. The room had something sticky on one of the plugs for the lamp, the room was dusty. The best part is they replaced the complimentary shampoo with a bottle that was more than half empty. I almost forgot about the girl behind the front desk that rolled her eyes when you asked her a question. I will not go to this hotel ever again Or ever recommend it to anyone.
3 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Just for convenience to be near friends

Posted 23 Jun 2016 on Travelocity
Pros: This hotel happened to be in a good location as I stated, was the best because my friends were only a few blocks away, so choices was limited
Cons: Some improvement is needed and if done this would be much better to my liking
Location: I didn't go looking for things to do because I was with friends and was in town for a wedding, the hotel is relatively near the train station
I started out please with the hotel, 1st check in, on my 2nd visit the reception was blank, but nonchalant. Upon my return was the worst. I was treated like if I did not have paid reservations, I got a room in the basement to my dismay, because I told them I was returning for the weekend, however I asked 2 be move and later the next day got a room on the 3rd floor which was much more to my satisfaction.
3 out of 5
by ENID

Posted 22 Jun 2016 on Hotels
Short, but good.
4 out of 5
by A verified traveler

Utica traveller

Posted 18 Jun 2016 on Hotels
Short but comfortable
3 out of 5
by Ari

This traveler left a rating score only Posted 15 Jun 2016 on Hotels