Ratings based on 1,000 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2024
4 out of 5
by A verified traveler

Posted 16 Oct 2023
Breakfast not included and the limited menu was crazy expensive.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2023
4 out of 5
by A verified traveler

Posted 6 Mar 2023 on Hotels
Comment from Hotel Management
10 Mar 2023 by Front Desk, Hotel Management
Dear Raul,Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza
5 out of 5
by A verified traveler

Posted 6 Feb 2023
Let me start with how amazing the ladies were at check in. The lady with the braids that has the gold twine woven in was so kind and helpful even going outside in the freezing cold to see if I was parked in an okay spot to not get towed. Then getting me into a space on property. They are really close to the F train which got us wherever we needed to go. The room was clean and functional (what more do you need) and the price was perfectly reasonable. The breakfast was good (it was little cut sausage link things (looked like mini kielbasa or something of that nature) instead of the standard continental patties).
Comment from Hotel Management
7 Feb 2023 by Front Desk, Hotel Management
Dear Meaghan, Thank you very much for your great review. Our staff is always working hard to improve our services and amenities so that all our guests can have a comfortable and satisfactory stay. We hope that you will come see us again soon so that we can provide another wonderful stay. Best, Best Western Plus Plaza
4 out of 5
by A verified traveler

Posted 5 Feb 2023
NA
Comment from Hotel Management
7 Feb 2023 by Front Desk, Hotel Management
Dear Ivan, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza
4 out of 5
by A verified traveler

Posted 5 Feb 2023
Comment from Hotel Management
10 Mar 2023 by Front Desk, Hotel Management
Dear Rosario,Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza
4 out of 5
by A verified traveler

Posted 4 Feb 2023 on Hotels
Comment from Hotel Management
7 Feb 2023 by Front Desk, Hotel Management
Dear Sayed, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza
4 out of 5
by A verified traveler

Posted 2 Feb 2023 on Travelocity
Seems pretty reasonable and clean inside for the price
Comment from Hotel Management
2 Feb 2023 by Front Desk, Hotel Management
Dear Ethan,Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza
5 out of 5
by A verified traveler

Posted 27 Jan 2023
It was really nice and clean
Comment from Hotel Management
27 Jan 2023 by Front Desk, Hotel Management
Dear Samantha, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Plus Plaza