Ratings based on 135 Verified Reviews

4.4 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Burgess Hill

Posted 27 Nov 2024
Good top end hotel albeit rather a way out of Kolkata city centre in an area with little to do but convenient for airport. Recommend Club rooms for good quality lounge access and free airport transfer. Rooms well looked after with good cleaning staff, less so around pool area where difficult to get a drink before 1pm as staff still clearing up from night before despite residents trying to relax
4 out of 5
by A verified traveler

Posted 23 Nov 2024
There was no car waiting for us as agreed at 1.45 am to take us to airport..car arrived at 2.15 .We nearly mussed flight..was extremely streesful and badly organised, as well as expensive.Totally disappointing end to our stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
4 out of 5
by A verified traveler

Posted 27 Oct 2024
Nice area. Staff needs more training. Check in process was a hassle.
5 out of 5
by A verified traveler from SANTA CLARA

This traveler left a rating score only Posted 14 Sep 2024
1 out of 5
by A verified traveler

Unprofessional WestIn

Posted 1 Sep 2024 on Hotels
Due to circumstances beyond my control I could not reach the property and still they charged my card.....
5 out of 5
by A verified traveler

Posted 17 Aug 2024
Enjoyed my stay n will stay again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2024 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2024 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2024 on Hotels
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