Ratings based on 923 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
I wouldn't recommend this hotel. The room was dirty. Bits on the floor when we arrived. Still there 3 days later. The bathroom bin wasn't emptied. The shower was never cleaned - we even left an empty shower bottle on the basket to see if it would be moved. 3 days it was still there. The free drinks in the mini bar - asked to swop them as they were ones we didn't like - told this is all house keeping have. No saucers in the room. the list continues ..... I have had cleaner rooms in a travel lodge.
by A verified traveler
Posted 17 Nov 2024
Staff lovely. Very odd hotel in terms of lay out. Front room on the third floor, very noisy and cold. Air conditioning didn’t work and spent the night sleeping in a jumper. Staff were great in trying to fix it. Advised there were no other rooms. The hotel decor is tired and I wouldn’t rush to stay again.
by A verified traveler
Posted 9 Nov 2024
Outdated and it does not feel clean. The ac is terrible and loud.
by A verified traveler
Posted 3 Nov 2024
Great place
by A verified traveler
Posted 3 Nov 2024
Amazing property better than expected and located perfectly
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 27 Oct 2024
all team members provided exceptional service! kudos to all of them!
by A verified traveler
Posted 23 Oct 2024
We had a wonderful stay here and can’t wait to come back. Amazing hotel and staff.
by A verified traveler from Pasadena
Posted 11 Oct 2024
The staff was wonderful & the room very large - BUT, this is not an easy in/out property. There's no parking in front and the overall configuration of the building is very odd - built over an old church. We had to take two elevators (or 1 elevator and 2 flights of stairs) just to get to our rooms. Other than that - it was great.
by A verified traveler
Posted 6 Oct 2024
Staffs at hotel were courteous and very helpful, other than waiting for our room to be ready on the day we checked in and furnitures in the room showing wear and tears we had very pleasant stays.
