Ratings based on 477 Verified Reviews

4.3 out of 5
83% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Dec 2024
4 out of 5
by A verified traveler

Posted 27 Nov 2024
Excellent views and services. Staff was friendly and helpful. Very good breakfast. It's a little bit inconvenient to walk outside to another building with large luggage, especially on a rainy day.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Superb place for a good getaway from city life. An one night rest at the hotel to soak in the hot spring bath in the room with very friendly staff who speaks English & Chinese. Simple and filling breakfast. A must to enjoy the bath to soak dog the stress. Walkable to explore the surroundings probably 2-3hrs walkabout.
4 out of 5
by A verified traveler

Posted 4 Nov 2024
Spacious room, high ceiling, Hotspring in the room, good staff, use public Hotspring for free, healing from nature. Nice breakfast. But the room need littel bit more clean(housekeeping)
4 out of 5
by A verified traveler

Posted 23 Oct 2024
Well kept. Public transport just within 1 minute, with 7--11 within sight. Owner of this Spring Spa Hotel renovated the premises yearly to maintain its quality of the Spa Hotel Breakfast is tasty with variety of food. Among all, their frontdesk staff are very approachable, patient and helpful. They shared transport details on places of interest and dinning. We will certainly come back to this hotel on our next visit to Wulai.
4 out of 5
by A verified traveler

Posted 3 May 2024
Value for money
5 out of 5
by A verified traveler

Posted 13 Apr 2024
Lovely hotel with a hearty breakfast and great service. I was very impressed by the in-room tub with onsen water piped in. My room was facing the river with great views and sound of the falls, but I noticed some room facing the road which may not beas great.
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Nice hospitable place for hot spring spa! Breakfast was nice, too.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2024
5 out of 5
by A verified traveler

Posted 19 Feb 2024
The Japanese style room is spacious. The bathroom has a huge tub that has access to spring water that doesn't smell. The hotel has a spa with a terrace where one can sit on the lounge chair facing a mountain and use the four pools with different temperatures.