Ratings based on 196 Verified Reviews

4.4 out of 5
83% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2024
5 out of 5
by A verified traveler

Posted 14 Nov 2023
Clean and modern. Surrounding does not have much choice on restaurant etc.
5 out of 5
by A verified traveler from SAN FRANCISCO

Posted 12 Feb 2023
All staff are very polite and help me a lot. Therefore recommend for said hotel.
5 out of 5
by A verified traveler

Posted 14 Dec 2020 on Hotels
Comment from Hotel Management
4 Jan 2021 by SALLY CHIEN, Hotel Management
親愛的貴賓YUMIN :您好! 感謝 閣下入住白金花園酒店,謝謝您的支持。很高興得知閣下在本酒店有一個滿意的住宿經驗‚ 您的肯定是我們成長的動力,我們會繼續致力讓每位客人感受美好難忘的入住體驗。衷心期盼能再次為您服務。 白金花園酒店 謹上
5 out of 5
by A verified traveler

Posted 10 Oct 2020 on Hotels
It was great Clean and spacious Will stay again
Comment from Hotel Management
14 Oct 2020 by SALLY CHIEN, Hotel Management
Dear Valuable Guest Audrey, Thank you for choosing Platinum Hotel for your stay in Taiwan. We would like to thank you for your kind words which encourage us to continuously improve our services. We look forward to serving you again soon . Best Regards, Platinum Hotel
4 out of 5
by A verified traveler

3.5 Star Stay

Posted 29 Jan 2020 on Hotels
It's one of the best options in the area but clearly a 3.5 start hotel
Comment from Hotel Management
8 Feb 2020 by sally chien, Hotel Management
Dear Valuable Guest, Thank you for choosing Platinum Hotel for your stay at Taiwan. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to serving you again soon. Best Regards, Platinum Hotel
5 out of 5
by A verified traveler

Posted 6 Jan 2020 on Hotels
Comment from Hotel Management
7 Jan 2020 by sally chien, Hotel Management
Dear Valuable Guest Jaime Roberto , Thank you for choosing Platinum Hotel for your stay in Taiwan. We would like to thank you for your kind words which encourage us to continuously improve our services. We look forward to serving you again soon . Best Regards, Platinum Hotel
3 out of 5
by A verified traveler from Singapore

Posted 7 Jul 2019
Overall is good, except staffs are somewhat unfriendly.
Comment from Hotel Management
8 Jul 2019 by sally chien, Hotel Management
Dear Valuable Guest, Thank you for choosing Platinum Hotel for your stay at Taiwan. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to assure you we value your comments and will continue listen to our customers to better ourselves. Best Regards, Platinum Hotel
5 out of 5
by A verified traveler

Posted 20 Apr 2019 on Hotels
Comment from Hotel Management
20 Apr 2019 by Sally Chien, Hotel Management
Dear Valuable Guest, Thank you for choosing Platinum Hotel for your stay at Taiwan. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to serving you again soon. Best Regards, Platinum Hotel
5 out of 5
by A verified traveler

Posted 10 Apr 2019
It was very clean, quiet, staff was helpful. It’s a bit far from the rest of Taipei, but I kind of enjoyed that.
Comment from Hotel Management
10 Apr 2019 by Sally Chien, Hotel Management
Dear Valuable Guest Tess, Thank you for choosing Platinum Hotel . We truly appreciate your kind comments and look forward to serving you again in your next trip to Taiwan. Best Regards, Platinum Hotel