Ratings based on 205 Verified Reviews

4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 16 Oct 2024
If you need a good night’s sleep after a long flight, think twice! There’s a large green emergency exit sign over the door in each room that glows bright green and illuminates the whole rooms! Breakfast is entirely forgettable- poor selection and extremely bland.
Comment from Hotel Management
18 Oct 2024 by New Taipei Hot Spring Hotel, Hotel Management
Dear Mr. Byron,Sorry for any inconvenience caused.I've passed this on to our team.Thanks for bringing this to our attention!
3 out of 5
by A verified traveler

Posted 9 Oct 2024
Comment from Hotel Management
24 Oct 2024 by New Taipei Hot Spring Hotel, Hotel Management
Please contact us if you have any further questions.We look forward to hearing from you.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2024
3 out of 5
by A verified traveler

Posted 5 Aug 2024 on Hotels
Room is too big and felt empty.
5 out of 5
by A verified traveler from Collingswood

This traveler left a rating score only Posted 23 Apr 2024
2 out of 5
by A verified traveler

Avoid if possible

Posted 21 Apr 2024 on Hotels
Front desk staff was mediocre at best. The bathrooms were very dirty. This hotels was nice when our family stayed in it last year but that’s no longer the case.
4 out of 5
by A verified traveler

Posted 29 Mar 2024
It was good to stay, but wifi was unstable and slow.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2024 on Hotels
5 out of 5
by A verified traveler from Bayan Lepas

Posted 19 Aug 2023
nice place to stay