Ratings based on 359 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Rooms were outdated carpet was loose bathroom was updated but the rest of the room hasn’t been touched from the 1970’s.
by A verified traveler
Posted 17 Sep 2024
Comfortable room. Great spa facilities. Lovely grounds.
by A verified traveler
Posted 8 Sep 2024
Nice Grounds. Nice Receptionist on Day1.Good bed.
Awful scrambled eggs, rubbery and watery
I have an electric car.The hotel do not ask their customers if they have an EV. A customer blocked both chargers, the hotel were very unhelpful finding this customer. No Aircon and room fan was very small.
by A verified traveler
Posted 8 Sep 2024
The outside was really nicely presented. The rooms need updating, more plugs, usb plugs.
by A verified traveler
Posted 2 Sep 2024 on Hotels
by A verified traveler
Posted 2 Sep 2024 on Hotels
Recently in New Ross for the Kennedy Summer School which is an annual event in the town and stayed in the Brandon House Hotel, this hotel is certainly a very fine hotel, with excellent food and equally great staff such as Alison, Chris, Jennifer, Killian and Mark.
I treated myself to a spa treatment with staff member Brea, and she certainly knows her business, I felt very relaxed and comfortable during my treatment.
Brandon House Hotel is an amazing hotel with excellent staff, high standards and some lovely views of the area.
In all departments, I would give it 10/10 🌟🌟🌟🌟🌟 and special mention to Chris for going above and beyond the call of duty to ensure his clients are well served 🌟🌟🌟🌟🌟🌟🌟
Greg Doyle has set the bar high when employing good people including Alison in Food and Beverage Management as she is worth her weight in gold!
I definitely will be back as a regular guest 😁
by A verified traveler
Posted 31 Aug 2024 on Hotels
by A verified traveler
Posted 25 Aug 2024 on Hotels
We enjoyed a lovely overnight stay in the hotel . Staff were friendly and efficient and the food was very nice. We have stayed in many hotels on a Saturday night were they usually have entertainment by one person on a guitar singing which usually bore me to death , but what made this stay memorable for us was the entertainment in the bar , which we thought was just another guy singing , but this guy had a saxophone . A collection of flutes , where he sang songs. Did the saxophone breaks inthe songs , and performed some beautiful tunes on his flutes . He kept everyone entertained for 2 hrs without any breaks Playing everything from pop to classic Irish and even finishing up with 80’s disco classics ! Gerry Cunningham was his name , so thanks for making it a night to remember
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Posted 20 Aug 2024
Parking fine, receptions and surounding areas well finished. Rooms pleasant, although duvets were too heavy for summer use. TV channles limited, although youtube was enabled which kept my son occupied whem required.
Food in the bar was fine. Small menu but fresh and came out piping hot. You do have to track down your own condiments though as they are not at the table or offered by your server.
Room bathroom, small but well finished. Temperature regulation valve in the shower was broken in our room, so there was no safety lock, nor could water be mixed successfully, therefore the shower had two tenperatures of cold or roasting hot. No use to shower a child and challenging for an adult. I stated this as recpetion when checking out and got nothing more than a 'thanks for telling us we wilk get that fixed'. That was of little use to us as we were ony staying one night....good service would have been at least to offer to see if we wanted a shower in an available room before we left, ask if we wanted breakfadt of or offer discount if staying again. The fundamental that a guest couldn't shower without risk of burns appeared lost on the two employees.
