Ratings based on 150 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Very dissatisfied customer! For a 5 night stay our room was cleaned only once. Not once was the garbage empty.
The breakfast was horrible.
On top of all that we have to pay for parking!
I would not recommend this place! Customers service sucks.
by A verified traveler
Posted 24 Nov 2024
Awesome service!
Definitely coming back!
by A verified traveler
Posted 24 Nov 2024
Good place to stay
by A verified traveler
Posted 18 Nov 2024
Staff was wonderful, room and building were very clean and updated. Parking was valet only and that was an additional fee. Complimentary breakfast was great. A lot of choices and fresh products. Would definitely stay there again.
by A verified traveler
Posted 16 Nov 2024
Great place
Comment from Hotel Management
18 Nov 2024 by June McCreight, Hotel Management
Dear Sashell,Thank you so much for taking the time to review our hotel. We truly appreciate your feedback and we are very happy that your stay with us was a good one!We look forward to having you stay with us again.
by A verified traveler
Posted 12 Nov 2024
This location is part shelter
Comment from Hotel Management
18 Nov 2024 by June McCreight, Hotel Management
Dear Thea,Thank you so much for taking the time to review our hotel. We are truly sorry that your experience with us was less than perfect, but we appreciate the feedback and will use it to make improvements at the hotel.
by A verified traveler
Posted 10 Nov 2024
We got two rooms and were pleasantly surprised. I am a very picky eater, and I was shocked at the breakfast overall a great stay.
Comment from Hotel Management
11 Nov 2024 by June McCreight, Hotel Management
Thank you so much for taking the time to review our hotel. We truly appreciate your feedback and we are very happy that your stay with us was a good one!We look forward to having you stay with us again.
by A verified traveler
Posted 10 Nov 2024
Everything was great.
Comment from Hotel Management
11 Nov 2024 by June McCreight, Hotel Management
Thank you so much for taking the time to review our hotel. We truly appreciate the feedback and we are glad that you enjoyed your stay.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
11 Nov 2024 by June McCreight, Hotel Management
Thank you so much for taking the time to review our hotel. We truly appreciate the feedback and we are glad that you enjoyed your stay.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
4 Nov 2024 by June McCreight, Hotel Management
Dear Min Woo,Thank you so much for taking the time to provide feedback on your stay at the Holiday Inn Express New Rochelle! We are very happy that you enjoyed your stay with us and hope that you will return soon.
