Ratings based on 549 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
N/A
by A verified traveler
Posted 9 Nov 2024
It was an older property. it was clean and acceptable.
by A verified traveler
Posted 4 Nov 2024
The property, both inside and outside, was dirty.
by A verified traveler from Williston
Posted 20 Oct 2024
Do not be fooled by the pictures online they are from back when the hotel was new and the hotel is not new it's old run down moldy smelt horrible just horrible experience. When they get the key out of the key return basket to take you to show you your room that right there is a good indication of just how bad the room is going to be because somebody else has left that room didn't like it either. Top it off with the room that you pay for is definitely not what you will get I upgraded to a deluxe room and they put me in a disgusting room that wasn't even what I paid for and had the nerve to tell me that they do have the rooms that I paid for upstairs but that they were reserved. Mind you I had made this reservation 2 months in advance and was standing there and they had the rooms available but we served for other guests and I am just never ever going to stay there again.
by A verified traveler
Posted 20 Oct 2024
This was a terrible experience. The room smelled very musty causing us to have respiratory issues. The carpet was so dirty and we looked under the beds to find cobwebs and dirt and other items. It must not have been cleaned for months. It was a patio room and the sliding door tracks were so dirty they didn't work well. The screen door was broken. There were blood stains on one pillow cover. The bathroom was clean but the door didn't fit well. The hot tub was empty and the pool looked iffy. The breakfast was acceptable. We almost left but stayed the night and left the next day and cut our two days to one.
Comment from Hotel Management
22 Oct 2024 by Rao, Hotel Management
Hello William , sorry for your terrible experience, we will definitely work on it and make sure to give better experience.
by A verified traveler
Posted 17 Oct 2024
No water glasses in room, not much for breakfast on Friday morning
Comment from Hotel Management
19 Oct 2024 by Rao, Hotel Management
Hello Elaine, Firstly thank you for choosing AmeriVu, The house keeping has missed to keep the water glass, we are sorry for that and make sure it wont miss next time.Thank you.
by A verified traveler
Posted 6 Oct 2024
The bed was fine. Price was reasonable.
Noisy business across the street woke me up at 5am. Breakfast was a joke. Manager refused to give me a credit for early check out. He said a 24 hour notice was required. I told him this was a first. Even in LA they allow for a credit on early check out. I would drive to another city before staying there again.
by A verified traveler
Posted 29 Sep 2024
The bed, linens and bathroom sink were clean but floors and walls were not The entire place had a moldy odor with a strong cleaner odor to try to cover it. Would not stay again
Comment from Hotel Management
19 Oct 2024 by Rao, Hotel Management
Hello Diane, Thank you for the feedback and for the mold we will work on it and remove it
by A verified traveler
Posted 18 Sep 2024
The hotel is pretty old, and smells musty and of mildew. Everything felt very damp at all times. The staff was very nice and attentive.
Comment from Hotel Management
21 Sep 2024 by Rao, Hotel Management
Hello Monique, Thank you for your appreciation and feedback. we will work on the things that your not happy with and improve it.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Rao, Hotel Management
Thank you, Enele! Keep visiting us , see you next time.
