Ratings based on 478 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
We appreciate the friendly staff, the breakfast, cleanliness of rooms and hotel. We stay when we come to WI.
Comment from Hotel Management
29 Oct 2024 by Jen Krupenny - General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the AmericInn by Wyndham New Richmond. It is always so nice to receive positive feedback. I am so pleased you found everything here to your liking! We really love to see reviews like these!! Have a wonderful day and please come see us again soon!
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Jen Krupenny - General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham New Richmond. Thank you for reviewing us! Have a wonderful day and please come stay with us again soon!
by A verified traveler
Posted 8 Oct 2024
The beds were super comfortable.
Comment from Hotel Management
8 Oct 2024 by Jen Krupenny - General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham New Richmond. It is always so wonderful to receive positive feedback. Have a wonderful day and please come stay with us again soon!
by A verified traveler
Posted 30 Sep 2024
The room was clean and appeared to be newly renovated. The bedding and towels were clean. The staff were polite and went above and beyond our expectations. The breakfast was also more than we expected - eggs, kielbasa, biscuits and gravy, pastries, and an automatic pancake maker (my son's favorite part). I would absolutely recommend this hotel.
Comment from Hotel Management
30 Sep 2024 by Jen Krupenny - General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the AmericInn by Wyndham New Richmond. I am so happy to see that your stay was a success! We hope you come see us again soon!! Thank you for the wonderful review!!
by A verified traveler
Posted 22 Sep 2024
Great staff, the manager was extremely nice.
Comment from Hotel Management
23 Sep 2024 by Jen Krupenny - General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham New Richmond. It is always wonderful to receive positive feedback. Thank you so much for your kind words and the wonderful scores! Have a wonderful day! Please come see us again soon!
by A verified traveler
Posted 13 Sep 2024
Breakfast was nice. Room was clean. Shower head broke off, water sprayed everywhere.
Comment from Hotel Management
13 Sep 2024 by Jen Krupenny - General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the AmericInn by Wyndham New Richmond. I am so happy to see that your stay was a success other than the shower. I am so very sorry about that! We hope you come see us again soon!! Thank you for the wonderful review!!
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Jen Krupenny - General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham New Richmond. Thank you so much for the wonderful scores! Have a wonderful day and please come stay with us again soon!
by A verified traveler
Posted 8 Aug 2024
Staff were absolutely amazing . Property is older but probably the cleanest I’ve ever stayed in. The staff go above and beyond to make your stay perfect!!!!
Comment from Hotel Management
8 Aug 2024 by Jen Krupenny - General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham New Richmond. It is always great to receive positive feedback. Thank you so very much for the wonderful scores! These are the best reflection on how extremely hard our staff works! We really appreciate it! Have a wonderful day and please come see us again soon!
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by Jen Krupenny - General manager, Hotel Management
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham New Richmond. It is always so wonderful to receive positive feedback. Have a wonderful day and please come stay with us again soon!
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
19 Jul 2024 by Jen Krupenny - General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham New Richmond. Thank you so much for the wonderful scores! Have a wonderful day and please come stay with us again soon!