Ratings based on 307 Verified Reviews

4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Sep 2024
Good
5 out of 5
by A verified traveler

Posted 8 Sep 2024
Every Staff and service is excellent.
5 out of 5
by A verified traveler

Posted 23 Aug 2024
Great location, excellent parking - but very much first in first served! Very clean and spacious. Will definitely be back :)
5 out of 5
by A verified traveler

Posted 10 Aug 2024
We enjoyed our stay and would not hesitate to stay again. The room was really large and have everything needed. The bed was very comfortable and shower was great. It was in a really good location, close to restaurants, shops, museum and the beach
5 out of 5
by A verified traveler

Posted 26 Jul 2024
Love this place will definitely stay there again
4 out of 5
by A verified traveler

Posted 22 Jul 2024 on Hotels
Fabulous. Most comfy bed. Shower didnt drain properly otherwise was amazing. For the manger, i didnt appreciate the reception calling twice about checking in. It would have been ok but i felt on this occasion the tone was unwelcoming. As a hotels.com gold member , this part could be improved to not feel unwelcome b4 even arriving.
5 out of 5
by A verified traveler

Posted 7 Jul 2024
I recently stayed at the Metrotel in New Plymouth and had a very pleasant experience. The motel is conveniently located in the heart of the city, making it easy to access nearby attractions, restaurants, and shops. The room was clean, modern, and well-maintained. The bed was comfortable, and the amenities provided, such as the flat-screen TV, free Wi-Fi, and kitchenette, added to the convenience of the stay. The bathroom was spotless and stocked with quality toiletries. The staff were friendly and helpful, always ready to assist with any queries or requests. The check-in and check-out process was smooth and efficient. The only minor downside was that the parking area could get a bit crowded, but it was manageable. Overall, the Metrotel offered great value for money and I would definitely consider staying here again on my next visit to New Plymouth. Pros: Central location Clean and modern rooms Friendly and helpful staff Free Wi-Fi and kitchenette Cons: Parking area can be crowded I highly recommend the Metrotel for anyone visiting New Plymouth looking for a comfortable and convenient place to stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 17 Jun 2024
Very convenient
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jun 2024 on Hotels