Ratings based on 872 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Excellent service from all staff. Reception very welcoming,waiting staff in restaurant extremely courteous. Especially Kate:)Thanks you.
Comment from Hotel Management
17 Nov 2024 by Vivek V, Hotel Management
Dear Caryll, Thank you for your fantastic feedback! We're delighted to hear that you received excellent service from our team. It's wonderful to know that our reception staff made you feel welcome and that Kate and the restaurant team provided courteous service.We truly appreciate your kind words and look forward to welcoming you back soonBest regards,Vivek VadeveluGeneral Manager
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Vivek V, Hotel Management
Dear Christine, Thank you for staying with us and for your feedback!Great to hear you enjoyed your stay with us and rated us a perfect score. Our team and I look forward welcoming you back in the future!Best regards,Vivek VadeveluGeneral Manager
by A verified traveler
Posted 28 Oct 2024
dirty, staff was not cleaning well during room service
Comment from Hotel Management
31 Oct 2024 by Millennium Waterfront , Hotel Management
Kia Ora KennethThank you for your feedback. Please allow us to express our sincerest apologies for your experience with us not being as expected in terms of cleanliness. We will action this with the Housekeeping team.Kind regards
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Vivek V, Hotel Management
Dear Duncan, Thank you very much for the review and rating us a perfect 5!We look forward welcoming you back in the future!Best regards,Vivek VadeveluGeneral Manager
by A verified traveler
Posted 17 Oct 2024
The only thing I missed was body lotion I expected it to be there as other hotels
Comment from Hotel Management
18 Oct 2024 by Vivek V, Hotel Management
Dear Jocelyn,Thank you for staying with us and your feedback. We’re glad to hear that overall, you had a positive stay however apologise for the inconvenience of not having body lotion available in your room which we have rectified now and all our rooms are equipped with body lotion. We hope to welcome you back soon for a better experience. Best regards,Vivek VadeveluGeneral Manager
by A verified traveler
Posted 10 Oct 2024
Happy friendly staff . Great food and drink.
The cleaner made the room look great everyday ! Thank you 👌
Comment from Hotel Management
10 Oct 2024 by Vivek V, Hotel Management
Dear Max,Thank you so much for your kind words and giving us a perfect 5 rating!We’re thrilled to hear that you enjoyed our friendly staff, delicious food and drinks, and the cleanliness of your room. Your feedback means a lot to us, and we’ll be sure to pass on your compliments to our team. We look forward to welcoming you back soon!Best regards,Vivek VadeveluGeneral Manager
by A verified traveler
Posted 27 Sep 2024
Consistent comfortable stay thanks
Comment from Hotel Management
27 Sep 2024 by Vivek Vadevelu, Hotel Management
Dear Paul,Thank you so much for your kind words! We’re thrilled to hear that you consistently find your stays with us comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!Best regards,Vivek VadeveluGeneral Manager
by A verified traveler
Posted 25 Aug 2024
Excellent roomy room.
No facilities (other than tea and coffee) to look after yourself, so no cutlery nor crockery.
Comment from Hotel Management
26 Aug 2024 by Millennium Waterfront , Hotel Management
Kia Ora Allen Thank you for sharing your recent stay feedback. Our sincerest apologies as we do not have cutlery nor crockery in rooms it is provided on request. However, we are glad to know that overall you had enjoyed your stay and we look forward to welcome you back.Kind regards Hotel Management
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Millennium Waterfront , Hotel Management
Kia Ora Katie We appreciate you taking out our time and rating us regarding your recent stay with us. We are delighted to know that you had enjoyed your experience with us and we look forward to welcome you back.Best regards Hotel Management
by A verified traveler
Nice room
Posted 24 Aug 2024 on HotelsComment from Hotel Management
26 Aug 2024 by Millennium Waterfront , Hotel Management
Kia Ora Rebecca We appreciate you taking out your time and rating us regarding your recent experience with us. We are pleased to know that you had a lovely experience with us and we look forward to welcoming you back in the near future.Best regards Hotel Management
