Ratings based on 357 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 20 Mar 2024
Friendly staff. Rooms screaming out for renovation.
by A verified traveler
Posted 17 Mar 2024 on Wotif
The staff were really sweet but they should not try and run a place for social services and homeless people and ask these poor people to shift out for visiting tourists. What’s worse is the tourists have rooms with the homeless people’s personal belongings in the drawers and cupboard and food plus their family photos on the wall. All too sad 😔 why is wotif promoting this - it’s not a regular motel
Go
Else’s
by A verified traveler
Posted 3 Mar 2024
Very close to the Bowl of Brooklyn and very convenient for the concert we went to. Owner was very friendly and helpful.
by A verified traveler from PALMERSTON NORTH
Posted 3 Mar 2024
Before we arrived, we knew that this motel was being predominately used as emergency housing (this wasn't the case when we booked mid 2023) however the motel manager did everything possible to honour all the bookings for this weekend in spite of the situation she found herself in. She contacted us well in advance, explained what was going on, and gave an assurance that our booking would still go ahead. On arrival, yes the property is run down and needs maintenance but our room, while obviously under renovation (and occupied by a long term tenant who had vacated for the weekend) was clean and the welcome was warm and the complimentary bbq dinner and breakfast was welcomed and went a long way towards making up for the drop in standards that was expected.
by A verified traveler
Posted 7 Jul 2023
We arrived at reception took a few minutes to serve us (not good)
Tv Internet could nt get it to work.
by A verified traveler
Posted 6 Jul 2023
Felt rather unsafe as a 73 year old single female
single traveller, lots of loud arguing from the unit next door, stayed only two nights but this was quite constant.
Childrens toys , bikes and ride on bikes scattered, which made me thing it was a Motel used for social housing.
Sad fact that these times are, I do believe that either the Motel direct or the provider in this case Expeditor, should or must inform the customer booking an Hotel , Motel or any other type of accommodation of this situation, so they are informed and have a choice of staying or not.
Very disappointing., Will never stay there again.
by A verified traveler
Posted 20 Jun 2023
Good
by A verified traveler
Posted 16 Jun 2023 on Wotif
by A verified traveler
Posted 4 Jun 2023 on Lastminute
Staff are likeable, the housekeepers were friendly and helpful, it is an easy driving distance to the CBD and a good walking distance to Pukekura Park.
Overall, the place needs a lot of maintenance. There are a lot of permanent residents, one of whom was singing and walking loudly above our room in the middle of the night. We lost a lot of sleep and moved rooms the next day, but the second room was not as nice as the first. Would stay elsewhere next time we are in NP.
