Ratings based on 3,373 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
On arrival. Valet staff very unfriendly. Acted like we are a bother to park our vehicle. No offer for bell services. Front seat was told about valet being rude an he acted like he could care less and ignored the subject completely
by A verified traveler
Posted 16 Jan 2025
Didn’t like the area, everyday the police were across the street. It is walking distance to downtown. Beds were uncomfortable
Comment from Hotel Management
17 Jan 2025 by Customer Service, Hotel Management
Jean, thank you for sharing your experience. The proximity to downtown is often enjoyed by guests, although experiences can vary. It’s unfortunate to hear about your discomfort with the beds. The team is committed to ensuring comfort and will look into such concerns. Your feedback is valuable to us.
by A verified traveler
Posted 14 Jan 2025
Stayed in January 2025…excellent hotel…staff was very diligent and made us feel safe and comfortable. Location is excellent…everywhere was easy to walk to and a taxi right outside the entrance. Can’t wait to visit again.
Comment from Hotel Management
15 Jan 2025 by Customer Service, Hotel Management
Ondrea, thank you for staying with us at Wyndham New Orleans - French Quarter. It’s wonderful to hear you felt safe and comfortable, and that you enjoyed the convenient location. Our team members are delighted to have been a part of your excellent experience. We’re looking forward to your next visit!
by A verified traveler
Posted 14 Jan 2025
It is very convenient, most of restaurants and attractions are walkable.
Comment from Hotel Management
15 Jan 2025 by Customer Service, Hotel Management
Shaodong, thank you for staying with us at Wyndham New Orleans - French Quarter. We're thrilled to hear that you found the location convenient and enjoyed the accessibility to nearby dining and attractions. We hope to welcome you back for another great experience.
by A verified traveler
Posted 14 Jan 2025
Door man had an attitude when we asked about parking
Comment from Hotel Management
14 Jan 2025 by Customer Service, Hotel Management
Benjamen, the team is dedicated to offering a pleasant experience, and addressing any concerns during your stay is important to them. Your feedback is appreciated as they always aim to improve. They hope for the opportunity to welcome you again in the future.
by A verified traveler
Posted 14 Jan 2025
We stayed here years ago when it was the Holiday Inn. Gave it another chance. It was a good location but certainly is in need of renovation soon. Kinda like the Wyndham New Yorker in NYC.
Comment from Hotel Management
14 Jan 2025 by Customer Service, Hotel Management
Larry, thank you for sharing your thoughts. It's valuable to hear about the aspects that need attention. The team appreciates your feedback and looks forward to the opportunity to improve your experience in the future.
by A verified traveler
Posted 14 Jan 2025
I didn't like that there wasn't a microwave or mini refrigerator in the room. The bathtub was in need of repairs.
Comment from Hotel Management
14 Jan 2025 by Customer Service, Hotel Management
Linda, the observations have been noted, and efforts are ongoing to enhance the guest experience. Your feedback is valued and appreciated.
by A verified traveler
Posted 14 Jan 2025
Awesome
Comment from Hotel Management
14 Jan 2025 by Customer Service, Hotel Management
Bryan, thank you for staying with us at Wyndham New Orleans - French Quarter. We are thrilled you had an awesome experience. Can't wait to welcome you back!
by A verified traveler
Posted 14 Jan 2025
Comment from Hotel Management
14 Jan 2025 by Customer Service, Hotel Management
Brandon, thank you for staying with us at Wyndham New Orleans - French Quarter. We’re delighted you had a positive experience, and we hope to welcome you back soon!
by A verified traveler
Posted 13 Jan 2025
Comment from Hotel Management
14 Jan 2025 by Customer Service, Hotel Management
Rebecca, thank you for staying with us at Wyndham New Orleans - French Quarter. We're delighted you had a positive experience and hope to welcome you back soon!
