Ratings based on 999 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Feb 2021
I’ve hotel away from the “nightlife” area. Would stay here again.
by A verified traveler
Maybe
Posted 20 Mar 2020 on HotelsThe night clerk was not very pleasant to deal with, ask a question and it was like your bothering her, the lady on the day shift was very helpful for a first time individual in New Orleans.
by A verified traveler
Posted 17 Mar 2020 on Hotels
Comment from Hotel Management
17 Mar 2020 by NG, Hotel Management
Thanks for the awesome review. I will share this with my staff.
by A verified traveler
Posted 17 Mar 2020
Overall: totally fine but not anything great.
Pros:
- Excellent, friendly, helpful staff
- Good location
- Very cool old building
Cons:
- Small room
- Uncomfortable mattress/pillows
- Very loud at night (Air Conditioning, outdoor traffic, other rooms)
- Facilities not in great condition, especially in bathroom
- No amenities (e.g. balcony, roof deck, pool, gym, etc.)
Comment from Hotel Management
17 Mar 2020 by NG, Hotel Management
Dear Traveler ,
Im sorry we did not meet your expectations. Thank you for taking the time to review our hotel! We hope you will come back and visit us soon so we can give you the first class treatment.
Warm regards,
Nicole Gaspard
Front Office Manager
by A verified traveler
Posted 16 Mar 2020
The staff were all very friendly and welcoming! We really enjoyed our stay!
Comment from Hotel Management
17 Mar 2020 by NG, Hotel Management
Dear Traveler ,
It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!
Warm regards,
Nicole Gaspard
Front Office Manager
by A verified traveler
Posted 13 Mar 2020
Comment from Hotel Management
17 Mar 2020 by ng, Hotel Management
Thank you for the stellar review. We hope to see you again!
Warm regards,
Nicole Gaspard
Front Office Manager
by A verified traveler
No frills but great location- very pleased
Posted 11 Mar 2020 on HotelsWe had a great stay at The Whitney. The location was perfect for our girlfriends getaway weekend-- quick walk to the French Quarter, short uber to Frenchman Street, right next to the St. Charles Streetcar. Our favorite, though, was the French Truck Coffee right next door, which supplied us with delicious coffee and breakfast sandwiches every morning.
The room at the hotel was a weird layout... a kind suite, which meant two full bedrooms and a bathroom (no mini fridge or couch), which worked for us (but wouldn't have for a couple). Also, they didn't service our room every day, which was odd.
Nevertheless, it served it's purpose, and we both slept great.
Comment from Hotel Management
17 Mar 2020 by NG, Hotel Management
Thanks for your candid review. I will address the housekeeping issues with the department supervisor. Im glad to see you enjoyed your stay.
by A verified traveler
Posted 11 Mar 2020
Comment from Hotel Management
11 Mar 2020 by NG, Hotel Management
Dear Valued Guest,
Thank you for your candid feedback. I'm sorry to hear that we did not exceed your expectations but we will use the information you provided to create a better experience in the future. If you feel there is any other information I need regarding your stay, please feel free to email me or call me on my direct line at 504-581-4222. Again, please accept my apologies and thank you for letting me know about your visit.
Warm regards,
Nicole Gaspard
Front Office Manager
by A verified traveler
Posted 10 Mar 2020 on Hotels
We only stayed one night but had a great experience. Everyone was very friendly and helpful. The common areas were clean and quiet. The rooms were clean, there was some noise from the outside and the hall but nothing I couldn’t handle. I would definitely stay here again.
Comment from Hotel Management
17 Mar 2020 by NG, Hotel Management
Thank you for the GREAT review!! I will share with my staff.
by A verified traveler
Posted 10 Mar 2020 on Hotels
