Ratings based on 986 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 26 Nov 2024
It takes the hot water to long to get hot
by A verified traveler
Posted 25 Nov 2024
After leaving one hotel for unsafe and disgusting rooms, we landed here, another disgusting room. We stayed the one night because we were desperate but did not stay the 2nd night we had booked. They would not give us a refund for the 2nd night, which is all I asked for. The room was unclean, there was a lack of attention to detail for the room (dirt/candy in the cracks of the floor, spilled drinks/liquid solidified with dust and dirt behind the nightstand/bed, a door dish sticker placed and not removed from the back of the door) and the plugs and electrical looked one plug in away from a fire (or there had already been one), and the shower only had one temperature (scalding hot). They got us because we were desperate and we payed $650 for two nights here. The workers were rude and unhelpful when trying to get a refund. One of them just gave me the manager’s cell phone to call, and he never answered, shockingly. Don’t stay here, you’ve been warned.
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 17 Nov 2024
By far the best price we could find and we have stayed at a lot of Super 8's. The exterior and stairwell were pretty nasty. The floor in the room was really chipped up. The simple breakfast was okay, but lacking. The Manager was talking on the phone very loudly in a foreign language while in the dining area. The heavy accent was extremely hard to understand.
by A verified traveler
Posted 16 Nov 2024
It took them three door keys before they got one to work. The a/c in the room had no filter on one side and a torn up one in the other side.I was affraid of getting air born disease.Bath tub had hair in it.Never again I will stay there.People hagung out around room and the smell of weed bad! I started to try to refund the next morning after a really bad unrestful night. I will tell people dont stay there. Im suprised Wyndham has there name on this place!!!!! The worst I HAVE EXPERIENCED!
Comment from Hotel Management
16 Nov 2024 by Tiffany , Hotel Management
Dear Gregg,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, including the challenges with the door key, room cleanliness, and overall environment. This is not the standard of service we aim to provide, and we take your concerns seriously.We are reviewing these matters with our team to ensure they are addressed promptly and that future guests have a better experience. We regret that your stay was not satisfactory and appreciate your bringing this to our attention.Your feedback is invaluable in helping us improve, and we hope you might consider giving us another chance in the future.Best regards,Super 8 Metairie
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Customer service was poor.
by A verified traveler
Posted 28 Oct 2024
The room didn't have a trash can, the toilet was a childs height. Ceiling was peeling, holes in the walls. Burn hole in the bed cover. Bathroom floor and shower were filthy. They were out of coffee 30 mins before breakfast ended and when I mentioned it to them he just shrugged and kept walking.
