Ratings based on 4 Verified Reviews
3.5 Room cleanliness
5.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Aug 2024
I already provided a very lengthy explanation with no response.
Comment from Hotel Management
9 Aug 2024 by Lea, Hotel Management
Dear Omolara, I'm really sorry about your experience. I trust our team members have been in touch with you and have taken steps to override some of our policies to ensure a fair resolution, despite the fact that the situation you reached out to us about was outside of our control :(
by A verified traveler
Posted 9 Jul 2024 on Orbitz
The tenants that stayed in the other suites didn't adhere to the rules. Even after calling the number provided they still were noisy every night. The tub in the master suite had hair inside of it. The neighborhood itself is run down.
Comment from Hotel Management
14 Jul 2024 by Brian, Hotel Management
Thank you for your feedback, LaTandra. We're sorry to hear about the issues you encountered during your stay. Your comments are valuable, and we'll work on improving these areas to ensure a better experience for future guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 30 Jun 2024 on Orbitz
The Bathtub and Bathroom is not safe. The tub and shower very slippery, No Grip on bottom of tub. No Handles. Caused me to slip and fall, which 911 was called,ended up in ER with Concussions and 14 stictches. The worst experience.. I need to be contacted immediately.
Comment from Hotel Management
18 Jul 2024 by Author, Hotel Management
We are deeply sorry to hear about your experience and the injuries you sustained, Iris. Your safety is our top priority, and we take incidents like this very seriously. Your feedback is crucial in ensuring we provide a safe environment for all our guests. Thank you for bringing this to our attention.
by A verified traveler
Great stay
Posted 21 Jun 2023 on HotelsShowing up to the building I was a littile skeptical. But the area was quiet, the condo was nice and roomy, there were plenty of food options, and everything was close to where we were. I would recommend this place for someone to stay.
Comment from Hotel Management
22 Jun 2023 by Carrie, Team Hosteeva, Hotel Management
Thank you for recommending our place, Cynthia! We are thrilled to hear that you had a pleasant stay and found our condo to be nice, roomy, and well-suited to your needs.We appreciate your positive feedback and hope to welcome you back in the future.
