Ratings based on 71 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Feb 2024
Perfect location, big homemade breakfast. Large room.
by A verified traveler
Unkempt, unclean, and a little unsafe
Posted 5 Jun 2023 on HotelsWe arrived before 9 pm but had trouble locating the place as the building was completely dark with no lighted signs. (What signs exist are small or placed out of the way, not easily seen.) There is no doorbell so we had to bang on the door to be admitted. The "reception area" is the foyer of someone's apartment and rather messy. It was also lit only by a small lamp. We made our way to the 2nd long set of steps in the dark. The areas in the room that can are in immediate view are shiny and clean. However, look behind the curtain (literally) and there is quite a build-up of dust and dirt. The exposed edges of the floor under the bed are also nice and shiny. But lean over a bit and you'll see how dusty it is. This holds true all over the property. If you have allergies, this is not a place you will be comfortable.
You are literally walking through someone's living space (including food prep area and exposed foods) as you go in and out. The shower, while it has many nice features, is much too complicated to figure out and has no labels on the numerous handles and switches. Speaking of switches, there are So. Many. Lots of them do nothing. And few of them are placed in relation to what they actually do.
And speaking of things there are a lot of - let's not overlook the steps. There are LOTS of them. They are not even, many are shallow and both outdoors and in the railings wobble or are missing pickets. Not a place we can recommend. Also...no breakfast.
Comment from Hotel Management
8 Jun 2023 by us military combat veteran, Hotel Management
we apologize for any inconvenience we may have caused. we will address those areas with the housekeepers immediately. also e will reset the timers on the outdoor lights. finally we will post on our website when we plan to resume breakfast. Currently the kitchen is under repair from hurricane ida damage
by A verified traveler
Posted 25 Mar 2023
Russell is very accommodating and the room was cozy.
Very conveniently located close to the trolley system, in a safe neighborhood.
Comment from Hotel Management
12 Apr 2023 by none, Hotel Management
thanks Michael. you were a great guest and you are welcomed in our home anytime.
by A verified traveler from Texas
Posted 9 Mar 2020
We really enjoyed this location! The room was clean and we loved the quirks of this place. The bathroom was great and the breakfast was yummy as well.
Comment from Hotel Management
10 Mar 2020 by russ, Hotel Management
you know i appreciate your awesome review. it really means alot that i make my guest not just satisfied but really happy that they came here and sat on the porch with others late into the night and that they plan to tell others who will get a chance to come to a safe ,comfortable and convenient and super easy to get around. thanks again terah
by A verified traveler
Posted 5 Mar 2020
Great location, lovely owners very welcoming.. would stay there again. Easy access to tram service into New Orleans central
Comment from Hotel Management
10 Mar 2020 by russ, Hotel Management
thank you very much and i look forward to you coming back, i am going to do everything in my power to keep this old age from slowing me down to much. i m hanging in there because i love being around you guys
by A verified traveler from Lakewood, CA
Posted 12 Feb 2020 on Travelocity
Mr. Russell was a great host, very accomodating. Breakfast was great, and he even left a beignet the morning that I missed breakfast. It was great meeting the other folks staying at the hotel as well. Great location, safe area, easy access to cable car. Room was comfortable, no problems at all! Thanks Mr. Russell!
Comment from Hotel Management
10 Mar 2020 by russ, Hotel Management
actually thank you because you were a great guest. you were very understanding about the breakfast time and never flinched. i wanted to do so much more but you were a fast stepper. i will be ready for you next time. thanks again for your review
by A verified traveler
Beautiful old home
Posted 26 Jan 2020 on HotelsBeautiful old home, but in need of some TLC. Owner was very helpful and nice.
Comment from Hotel Management
29 Jan 2020 by russ, Hotel Management
thank you. you are so right stacie. just 5 years ago my workers would hide from me because i was anal about every knock and cranny.-- shinning those hard wood floors on hand and knees with a buffing cloth.--.but gone are those days and hard it is to find the workers these days for part time work. in short,my days are numbered. the old army decorated combat veteran can t pass the old white glove inspection that used to be so easy--. so we are whining down and turning it over to someone else. but we promise to all of our wonderful past new and repeat guest that you will continue to receive the highest quality of food.the highest standard of cleanliness, the most sincere and genuine caring and hospitality from my wife and i. and we guarantee a very full stomach--.meanwhile next man up (family) will have to promise me he/they are coming with some tender love and care.or they are in the wrong house and the wrong business.
by A verified traveler from Chicago
Posted 6 Jan 2020 on Travelocity
The location near City Park in New Orleans was the biggest attraction, the space was roomy, and the staff person was quite attentive to questions, needs and service.
Comment from Hotel Management
8 Jan 2020 by rus, Hotel Management
thank you very much
by A verified traveler from The New Detroit
Posted 16 Dec 2019 on Travelocity
Location great, accommodations awesome and the host Mr.Russell was absolutely wonderful. Street car stop 2mins away so easy traveling to French Quarter and city park across the street! The Homemade daily breakfast is a great way to start your day! You will not be disappointed and this added perk was surprising & very appreciated (open bar)!
Comment from Hotel Management
8 Jan 2020 by russell, Hotel Management
awesome terrance. thank you very much for your review as well as your kind words
by A verified traveler
Posted 27 Nov 2019 on Hotels
We had a wonderful stay! Russ was an entertaining and gracious host. Great location near the trolley. Very nice historic neighborhood. We felt very safe walking around town.
Comment from Hotel Management
28 Nov 2019 by rb, Hotel Management
thank you very much
