Ratings based on 6 Verified Reviews
5.0 Room cleanliness
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jul 2024
Our family enjoyed our stay and the pool.
Comment from Hotel Management
25 Jul 2024 by Author, Hotel Management
Thank you for your positive feedback, Duane. We're delighted to hear that your family enjoyed the stay and the pool. We're looking forward to hosting you again! Lily, Hosteeva Team
by A verified traveler
Posted 23 Jun 2024
It was a huge place and very clean! The pool was amazing! The only thing was that the area is known to have a lot of homeless residents and one decided to set up camp right outside the front door.
Comment from Hotel Management
25 Jul 2024 by Author, Hotel Management
Thanks for the feedback, Jacqueline! We are thrilled to know you enjoyed your stay at our clean and spacious unit. Thanks for appreciating the pool as well. If your travels bring you back to the area, we would love to host you again! Brian, Team Hosteeva
by A verified traveler
False Advertising
Posted 11 Jun 2024 on HotelsIve traveled the world and this was one of the worst experiences. Ive ever encountered. Customer service was very stand off-ish. Dealing with Hotels.com and Hosteeva was a nightmare.
Hosteeva's rep Gary couldnt tell the truth if his life depended on it. On-Site parking means a parking area controlled and managed by property owners. Theres only street parking in this property which advertised as "FREE and Complimentary On-Site Parking"
I had to cut short my Florida portion of my vacation due to not being guaranteed parking at this location. Left 6hrs early in fact. Got to New Orleans 6hrs early just to secure parking. Because Property management refuse to cancel and refund.
And ended up still having to park half a block away. The nieghborhood is rough. Questionable people riding bikes even at 3am in the morning.
The issue with the BAD Customer service and coupled with the rough nieghborhood. Made me leave my New Orleans trip a day short and move on to the rest of my Florida to California trip.
DO NOT !!! I mean DO NOT book with Hosteeva Property Management. Theyre one of the worst Ive ever dealt with...
Comment from Hotel Management
11 Jun 2024 by Lily, Hosteeva Team , Hotel Management
I'm truly sorry to hear about the challenges you faced during your stay, Justin especially regarding the parking situation and your interactions with our customer service. Our team consistently strives to offer round-the-clock support to ensure our guests have a comfortable and hassle-free experience. We understand how important convenient parking is to our guests and we're sorry that the parking situation significantly impacted your stay. Our team strives to provide clear and accurate information, and we regret any misunderstanding regarding the street parking available. The safety and well-being of our guests are paramount, and we're sorry to hear that the neighborhood did not meet your expectations. New Orleans is a city with a rich tapestry of neighborhoods, each with its own character, and we understand that the experience can vary widely.Again, we're sorry about the impact this had on your trip, and we hope to have the opportunity to restore your faith in our service in the future.
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
24 Jul 2024 by Author, Hotel Management
Hi Desmond! Thank you for staying with us and giving us a perfect rating. Our place aims to provide a truly unique experience. We hope your next stay is just around the corner. Brian, Team Hosteeva
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
14 Jun 2024 by Brian, Team Hosteeva, Hotel Management
Thank you so much for your high rating, Beth! It was a pleasure hosting you. Do come again soon!
by A verified traveler
Posted 17 Nov 2023
The home itself was beautiful. You felt at home. There was a coffee make, electric kettle, blender, utensils, pots and pans...almoat everything. The rooms were spacious plus a pull out couch. Definitely kid friendly. My niece and daughter had a blast. I loved the open room concept. My dad even got his daily physical therapy in the pool. There are a lot of restaurants, nail salon, liqour atore on St. Charles and even a Columbian restaurant next door to the property. I will definitely book this property again.
Comment from Hotel Management
17 Nov 2023 by Lily, Team Hosteeva, Hotel Management
Thank you for your wonderful review, Nancy! We're thrilled to hear that you found the home beautiful and comfortable, with ample amenities that made you feel at home. It's fantastic that your niece and daughter had a great time too. We're pleased that the open room concept suited your preferences and that your dad could enjoy the pool for his therapy.We appreciate your positive feedback and look forward to hosting you again on your next visit!
