Ratings based on 1,410 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
I like it’s clean, convenient location and service is very good!!
Comment from Hotel Management
22 Nov 2024 by Darvonn, Hotel Management
Thank you for taking the time to complete this survey. We are delighted to have delivered to you exceptional service along with clean and comfortable accommodation. Very value your feedback and hope to see you again in the near future.
by A verified traveler
Posted 21 Nov 2024
I stayed in this hotel for 4 days. Their internet was very slow and interruptive, not sure temporary or permanent.
Comment from Hotel Management
22 Nov 2024 by Darvonn, Hotel Management
Thank you for taking the time to complete this survey. It is important to us. It is our hope that you consider us in the near future to deliver exceptional service and accommodate you vacation requests in the near future.
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Darvonn, Hotel Management
Thank you for taking the time to complete this survey it is greatly appreciated.
by A verified traveler
Posted 19 Nov 2024
My primary complaint is rooms were very dirty clothes under drawers,2 rooms had a awful dingy smell,we then stayed later in the week at la quinta on magazine st.downtown. complete opposite, updsted ,taken care of,you cannot tell me both hitels are operated by same company or ownet! Gretna is very sketchy area,people from mandeville couldnt believe we went there
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Hotel was conveniently located for walking to restaurants and entertainment.
by A verified traveler
Posted 18 Nov 2024
Thought it was a bit over priced for a hotel stay. There were bits missing out of the mirror and the bath, the floors were sticky, and the sheets had holes in them. They're was one lady in staff that that pleasant to interact with but otherwise the staff was a bit rude. There wasn't a safe in the room which made me rather uncomfortable.
Breakfast was nice and it's located in a nice part of town.
by A verified traveler from Iowa City
Posted 18 Nov 2024
The staff here was courteous and friendly. The room was spacious and clean.
The waterfaucet in "my" bathroom was broken and the drain leaked so water went everywhere. It was not fixed during my three day stay.
Location is good right off Canal Street and in walking distance to much shopping, many restaurants and bars/pubs, and the French Quarter. The trolley is a couple of blocks and it is easy to get to the cruise ship dock.
I'd stay there again.
by A verified traveler
Posted 17 Nov 2024
The staffs are working on breakfast area was talking badly. I put my plate and cup on the trash can but she said you can’t put your trash here you need to use outside trash can on the lobby she talked rudely and her accent was too bad. It’s better they put sign for that request.
