Ratings based on 708 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Adore this property. Kimpton never fails. The staff were accommodating and courteous, and the room was spacious and clean. Easy walk into the quarter and plenty of food options across the street and in the area.
Comment from Hotel Management
19 Nov 2024 by Emma Elisha, Hotel Management
We're so happy you enjoyed your time with us at the Kimpton Hotel Fontenot! We look forward to seeing you again next time you're in New Orleans.
by A verified traveler from Manistee
Posted 15 Nov 2024
The Kimpton Fontenot is a wonderful hotel in the heart of New Orleans. It's a short walk to the French Quarter and the Morial Convention Center. The Peacock Room bar in the main lobby is a fun place to hang out.
Comment from Hotel Management
17 Nov 2024 by Emma Elisha, Hotel Management
Thank you so much for the outstanding review Michael. We're thrilled you enjoyed your stay with us! We hope to see you again next time you're in NOLA!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Emma Elisha, Hotel Management
Thank you for the great feedback Gerardo, we hope to see you again next time you're in NOLA!
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Marivn Millon , Hotel Management
hank you very much for the kind review, Brittany. I made sure to send this to our team so they can all know what an impactful experience they made for you and your daughter. Our goal is to deliver the highest form of genuine hospitality that we can and I am glad that you were able to experience that from every department! Your kind words mean a lot to us and we would love to welcome you back at any time!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Alex B., Hotel Management
Thank you very much, Katherine! We are very glad that you enjoyed your stay and we look forward to welcoming you back!
by A verified traveler
Posted 28 Oct 2024
Staff was amazing … perfect location walkable to everything you may want to see … easy access to transportation if you need it !
Comment from Hotel Management
5 Nov 2024 by Alex B., Hotel Management
Hi Denise,Thank you for enjoying your stay with us and we are glad that we are in a great location! We are also happy to hear that you enjoyed our team at the hotel and we would be thrilled to welcome you back at any time!
by A verified traveler
Posted 27 Oct 2024
We had a suite with a King bed. The room spacious. The carpet with stains and torn in several areas. We had a visitor during the night of a lizard. This totally freaked this northern. It was harmless, but staff couldn’t find, so that wasn’t good. Very loud in lobby with TS concert. The best features was Zac in the cafe and the valet workers!
It’s nice, but not luxury, and paid luxury prices when it’s was not more than a 3 star hotel.
Comment from Hotel Management
27 Oct 2024 by Alex B., Hotel Management
Hi Kelly,Thank you for providing us with your honest feedback. We know the city and our hotel was extremely busy due to the Taylor Swift tour but we are glad that you found some things to enjoy - especially our staff! We would like you to know that this was not the normal experience that we provide and we hope that you could give us another chance to prove our 5 star luxury experience with the next time you stay, should you decide to. We appreciate the feedback and we hope that we can get to host you again. Have a great day!
by A verified traveler
Posted 26 Oct 2024
Walkable!
Comment from Hotel Management
27 Oct 2024 by Alex B., Hotel Management
Thank you for the kind review! We are glad that you enjoyed our loction and hotel. Please come back and see us when you next visit New Orleans!
by A verified traveler
Posted 24 Oct 2024
The only complaint we had with this property was the cost of parking. Other than that it was a beautiful hotel.
Comment from Hotel Management
26 Oct 2024 by Alex B., Hotel Management
Hi Kevin,We are glad that you enjoyed our hotel! We would love to host you again for your next trip to the Big Easy! Also to note, if you are planning to bring a vehicle, look for our discount parking packages that make parking more affordable! Thank you for choosing us and we hope to see you again!
by A verified traveler
Posted 23 Oct 2024
Wonderful place to stay. Our only complaint was that there seemed to be some kind of plumbing issue with loudly knocking pipes in the wall every morning. Something needs to be done about that! Everything else was delightful.
Comment from Hotel Management
24 Oct 2024 by Alex B., Hotel Management
Hi Omar, we are sorry to hear about the knocking pipes. We will investigate this with our engineering team to see what possible solutions we have. I am glad that everything else was delightful with your stay and we would love to welcome you back!
