Ratings based on 991 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
That was the worst bed I have ever had at a Hotel/Inn.
by A verified traveler
Posted 22 Nov 2024
It was indeed a nice experience. The property was quite and peaceful just as I was told at the front desk.
Comment from Hotel Management
22 Nov 2024 by Juan P, Hotel Management
Thank you for taking the time to share your positive experience. We're thrilled to hear that you enjoyed the peaceful atmosphere at our property. We strive to provide a tranquil setting for all our guests, and it's wonderful to know we met your expectations.We hope to have the pleasure of hosting you again in the future
by A verified traveler
Posted 19 Nov 2024
Great time everyone was so nice and helpful
Comment from Hotel Management
19 Nov 2024 by Palestine Riles, Hotel Management
Dear Steven,Thank you for sharing your kind words! We’re thrilled to hear that you had a great time and that our team made such a positive impression. It’s always our goal to provide helpful and friendly service to ensure every guest feels at home.We hope to have the pleasure of welcoming you back for another amazing experience soon!Warm regards,
by A verified traveler from Yonkers
Posted 13 Nov 2024
Very nice staff
Comment from Hotel Management
14 Nov 2024 by Palestine Riles, Hotel Management
Dear Marilyn,Thank you for your kind words! We’re so glad you had a positive experience with our staff. We look forward to welcoming you back soon!Warm regards,Palestine Riles
by A verified traveler
Posted 12 Nov 2024
I have been coming here for the past few years. The establishment is very good about solving any problem. This last visit, they did exactly that, changing our room due to issues with the T.V. and amenities in the original room. A overall
Comment from Hotel Management
14 Nov 2024 by Palestine Riles, Hotel Management
Dear Myma,Thank you for your continued loyalty and for sharing your experience! We’re glad to hear that we were able to resolve the issues with your room and ensure you had a comfortable stay. We truly appreciate your feedback and look forward to welcoming you back for many more visits!Warm regards,Palestine Riles
by A verified traveler from Charlotte
Posted 10 Nov 2024
Really liked the convenience to local sights and food. Parking was a bit hard, but doable.
Comment from Hotel Management
11 Nov 2024 by Palestine Riles, Hotel Management
Dear Katherine,Thank you for your review! We’re glad you enjoyed our convenient location and the nearby sights and food options. We understand parking can sometimes be challenging, but we’re happy it worked out for you.We hope to welcome you back for another great stay soon!Best regards,
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Palestine Riles, Hotel Management
Dear Kathleen,Thank you so much for your 5-star rating! We’re thrilled to know you had such a wonderful experience with us. Your feedback means a lot to our team, and we look forward to welcoming you back for another fantastic stay!Best regards,
by A verified traveler
Posted 8 Nov 2024
Worth every penny
Comment from Hotel Management
11 Nov 2024 by Palestine Riles, Hotel Management
Dear Adrine,Thank you for your kind words! We’re so glad you felt your stay was worth every penny. We look forward to welcoming you back soon for another great experience!Best regards,
by A verified traveler
Posted 7 Nov 2024
Excellent
Comment from Hotel Management
11 Nov 2024 by Palestine Riles, Hotel Management
Dear Jaime,Thank you for your excellent review! We’re so glad you had a great experience with us and hope to welcome you back soon.Best regards,
by A verified traveler
Posted 5 Nov 2024
I loved the location, just a couple blocks from Bourbon Street but far enough away so it wasnt noisy and the street wasn't crowded. The space is pretty tight but seems to be the average for that area. The staff was nice and accommodating. Had to ask for towels and TP, but otherwise a good experience. The hotel is really old and has a neat vibe.
Comment from Hotel Management
11 Nov 2024 by Palestine Riles, Hotel Management
Dear Kayla,Thank you for your review! We’re so glad you enjoyed our great location, just steps away from Bourbon Street but in a quieter area. We’re also happy to hear you appreciated the vibe of our historic property and found our staff to be accommodating.I apologize for the delay in providing towels and TP, and we’ll work to ensure that these requests are addressed more promptly in the future. Thank you for bringing this to our attention.We hope to welcome you back soon for another great experience!Best regards,
