Ratings based on 1,159 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
The staff was very friendly and professional.
Comment from Hotel Management
3 Dec 2024 by Nash, Hotel Management
Hi Veronica, Thank you for your kind words! We’re thrilled to hear that our staff made a positive impression during your stay. We hope to welcome you back soon for another great experience!- Tamika Harris, Director of Guest Service
by A verified traveler
Posted 2 Dec 2024
The only issue was the elevator. Everything else was excellent.
Comment from Hotel Management
3 Dec 2024 by Nash, Hotel Management
Hi,Thank you for your feedback! We’re glad to hear you enjoyed your stay and found everything excellent except for the elevator. We apologize for any inconvenience caused and appreciate your patience. Your feedback helps us improve, and we’ll look into addressing the issue promptly. We hope to welcome you back for an even smoother experience!- Tamika Harris, Director of Guest Service
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Nash, Hotel Management
Hi Vermika,Thank you for the 5-star rating! We’re glad you enjoyed your stay. If you have any specific feedback, please let us know. We appreciate your support and look forward to seeing you again soon!- Tamika Harris, Director of Guest Service
by A verified traveler from Gulf Breeze
Posted 27 Nov 2024
We enjoyed our stay. Had everything we needed
Comment from Hotel Management
27 Nov 2024 by Nash, Hotel Management
Hi Amy, Thank you for sharing your feedback! We’re thrilled to hear that you enjoyed your stay and had everything you needed. We look forward to welcoming you back for another great experience!- Tamika Harris, Director of Guest Service
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Nash, Hotel Management
Hi Randy,Thank you for your feedback. We strive to provide exceptional experiences for all our guests, and we regret if we fell short of your expectations during your stay. Your comments help us identify areas for improvement, and we appreciate your insights.- Tamika Harris, Director of Guest Service
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Nash, Hotel Management
Hi Emmanuel,Thank you for your feedback. We strive to provide exceptional experiences for all our guests, and we regret if we fell short of your expectations during your stay. Your comments help us identify areas for improvement, and we appreciate your insights.- Tamika Harris, Director of Guest Service
by A verified traveler
Posted 25 Nov 2024
Staff was very friendly and helpful
Comment from Hotel Management
25 Nov 2024 by Nash, Hotel Management
Hi Kasey,Thank you for sharing your feedback! We’re delighted to hear that you had a positive experience with our friendly and helpful staff. We hope to welcome you back soon for another great stay!- Tamika Harris, Director of Guest Service
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Nash, Hotel Management
Hi Marisa,Thank you for your 4-star rating! We appreciate your feedback and are glad to hear you had a positive experience during your stay at our hotel. If there's anything specific you feel we could improve upon to earn that extra star next time, please don't hesitate to let us know. We're committed to providing the best possible experience for all our guests.- Tamika Harris, Director of Guest Service
by A verified traveler
Posted 22 Nov 2024
I paid for breakfast for 2 and was not given a breakfast card at check in. I didn’t find out that I needed one until the next morning. The noise level was insane even at midnight. By the time service would have been called, it would stop briefly before starting again. Not good sleep at all. The fact that you have to pay $30 for parking is insane as well… literally anything they can get a dollar for, they will! I will not be staying here again.
Comment from Hotel Management
22 Nov 2024 by Nash, Hotel Management
Hi Kristy,We truly apologize for the issues you encountered during your stay. The noise level and parking fee are certainly not the experiences we strive to provide. We also regret the confusion regarding your breakfast card, and we understand how frustrating that can be. Your feedback is incredibly valuable, and we will address these concerns to improve future guest experiences. Thank you for sharing your thoughts with us.- Tamika Harris, Director of Guest Service
by A verified traveler from Alexandria
Posted 19 Nov 2024
Great hotel and had a great stay.
Comment from Hotel Management
20 Nov 2024 by Nash, Hotel Management
Hi Amber,Thank you for your kind words! We’re thrilled to hear you had a great stay. We look forward to welcoming you back soon!- Tamika Harris, Director of Guest Service
