Ratings based on 3,372 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
very dirty and wifi not working
by A verified traveler
Posted 20 Nov 2024
It was in the French quarter, so there is going to be noise,trash and drunk people wandering around. Lots of construction and traffic. But it was close to Boubon St and all the activities.
Comment from Hotel Management
20 Nov 2024 by Management , Hotel Management
Please know that we have taken action to ensure this problem does not occur again at our hotel, and we thank you for bringing the matter to our attention.
by A verified traveler
Posted 20 Nov 2024
Right on Bourbon St, about a 20 minute walk to the super dome. Very convenient location.
Comment from Hotel Management
20 Nov 2024 by Management , Hotel Management
Thank you for your review, and we look forward to welcoming you back in the future!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Management , Hotel Management
Thank you for your review, and we look forward to welcoming you back in the future!
by A verified traveler from Philadelphia
Posted 20 Nov 2024
It have been better if I was treated better my room was left with no towels or rags call several times never received anything I had to remind them too clean my room on the housekeeping day microwave on the 1st floor wish my experience was better the floor I was on feel like a walk in freezer I enjoyed the outside of the hotel a lot
Comment from Hotel Management
20 Nov 2024 by Management , Hotel Management
Please know that we have taken action to ensure this problem does not occur again at our hotel, and we thank you for bringing the matter to our attention.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Management , Hotel Management
Thank you for your review, and we look forward to welcoming you back in the future!
by A verified traveler
Posted 19 Nov 2024
the rooms was old and horrible
Comment from Hotel Management
20 Nov 2024 by Management , Hotel Management
We really hoped you'd love us - I'm so saddened to hear that we fell short. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.
by A verified traveler
Posted 19 Nov 2024
Our shower was cold all three nights no hot water, there was loud bass for somewhere shaking the room from 9am until 1am everyday.
Comment from Hotel Management
20 Nov 2024 by Management , Hotel Management
Please know that we have taken action to ensure this problem does not occur again at our hotel, and we thank you for bringing the matter to our attention.
