Ratings based on 986 Verified Reviews

4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 4 Nov 2024
Clean and friendly. However for an airport hotel, lack of essential serve. The shuttle is out of order. The coffee machine is out of order. The pool is out of order.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2024
4 out of 5
by A verified traveler

Posted 25 Oct 2024
Everything was good
1 out of 5
by A verified traveler

Posted 22 Oct 2024
Coffee machine out of order. Ice machines out of order. Business center out of order. Pool out of order. Shuttle out of order. Gym out of order. There were signs that literally all amenities were out of order. This messed up my trip tremendously! I needed to use the business center and planned to shuttle. I also planned to use the indoor pool. The shower head in room was filthy. The website did not mention all amenities would be unavailable. I have pictures of all of the out of order signs hung around the building like decorations. I feel I wasted my money and would not have selected this room had I now n everything would be out of order
5 out of 5
by A verified traveler

Posted 22 Oct 2024
quality hotel. Airport cab was approx $8
4 out of 5
by A verified traveler

Posted 20 Oct 2024
Good
5 out of 5
by A verified traveler

Posted 20 Oct 2024
We had a positive B stay because of the convenience to the city of New Orleans and the breakfast and parking. I recommend staying there if you are not to demanding about older hotels that serve their purpose.
4 out of 5
by A verified traveler

Posted 17 Oct 2024
The hotel was up under construction in which I was very upset to hear about. Considerably the smell. Fabulosa anyone. Shouldn’t be used everywhere. Unfortunately the pool was down. I wasn’t able to spend time in the pool and the construction on the roof sent a horrible diesel sent throughout the hotel so I had to remove myself Until the scent went away. The staff was up and beyond anything I would’ve expected. They did a wonderful job tending to my needs manager was always available. The question is will I Return? The answer is short after all the work has been done and I can sit back and enjoy my time in the pool.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024