Ratings based on 961 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gloucester
Posted 2 Jan 2025
OK for a night!
by A verified traveler
Posted 2 Jan 2025
Good service and facility.
by A verified traveler
Posted 2 Jan 2025
T.V. DIDN'T WORK IN FIRST ROOM THEN THE NEXT ROOM DIDN'T LOOK LIKE IT HAS BEEN CLEANED ON THE LOUNGE CHAIR AND OVER THE A/C UNIT LOOK LIKE THE SHEET ROCK WAS COMING OFF THE WALL. FOR THE PRICE OF 175.00 I WASN'T SATISFIED.
by A verified traveler
Posted 30 Dec 2024
Terrible service, unclean rooms, rooms were not vacuumed, we changed rooms two times to find a room where it was suitable to stay the night. Overall a very dingy and unmaintained facility. I do not recommend staying at this hotel.
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Dear Advait,Thank you for your feedback. It’s concerning to hear that your experience did not meet your expectations. The issues you mentioned will be reviewed with the team to ensure improvements are made. Your comments are appreciated, and we hope to have the opportunity to restore your confidence in the future.
by A verified traveler from Crosby
Posted 30 Dec 2024
by A verified traveler from Crosby
Posted 30 Dec 2024
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 19 Dec 2024
Night clerk at check in assured me there was a shuttle in the morning to the airport. She said she reserved me a seat at 10:00. Next morning, the am desk clerk said no shuttle! No reservation. Call a cab! Cost me $30.00. also, the Free Breakfast was a mess, most everything was gone and not refilled! That was around 8 AM.
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Dear Daniel,We appreciate you choosing to stay with us and sharing your thoughts. We are disheartened that we were unable to exceed your expectations. What you described is not a typical experience and we apologize for this. Our team will be made aware to ensure that this does not occur again. We ask that you visit us again in the future so we can show you a much better stay.
by A verified traveler
Posted 17 Dec 2024
dirty. rooms are not cleaned properly and therefore have bad odor
Comment from Hotel Management
19 Dec 2024 by General Manager, Hotel Management
Dear Brendon,Thank you for taking a moment to share your thoughts with us. We are disappointed that our accommodations were not what you expected. Providing clean, comfortable, and well-maintained lodgings is crucial to us, so we will share your comments with our team to ensure we are meeting our high standards going forward. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
by A verified traveler
Posted 15 Dec 2024
I reserved a one bedroom one bed room at the location. Room was very well kept breakfast was small, but efficient would recommend.
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Dear Doug,Thank you for sharing your experience! We're glad to hear that you were pleased with your one-bedroom suite and that the room was well-kept. It's also great to know that you found our breakfast efficient. We appreciate your recommendation and hope to welcome you back in the future!
