Ratings based on 3,249 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Great location! The rooms are small and could use some
Updates .
by A verified traveler
Posted 21 Nov 2024
A beautiful courtyard and pool area. You would never know Bourbon Street was right outside the door. Very convenient to numerous world renowned restaurants.
by A verified traveler
Posted 20 Nov 2024
Staff did their job, but weren't overly welcoming or friendly throughout the stay. The rooms were lovely, but small (it is the FQ though). The bedroom looked like it had been recently renovated, but the bathrooms could use an update. The convenience and location of this hotel can't be beat. . .you are in the heart of the Quarter. The bar has terrific cocktails and live jazz at night. I did appreciate the complimentary coffee in the lobby each morning!
by A verified traveler
Posted 20 Nov 2024
Clean quiet and very comfortable.
Great location!
The room needed a proper chair not just a stool. Other than that it was a very good place to stay.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Brittany Taylor Assistant Front Office Manager, Hotel Management
Dear Manuel,Thank you for visiting the Bourbon Orleans Hotel.We welcome you back soon.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Brittany Taylor Assistant Front Office Manager, Hotel Management
Dear Madison,I'm glad you enjoyed you stay at the Bourbon Orleans Hotel.We hope to welcome you again soon.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Brittany Taylor Assistant Front Office Manager, Hotel Management
Dear Savannah,I'm glad you enjoyed your stay at the Bourbon Orleans Hotel. We hope to welcome you again soon.
by A verified traveler
Posted 17 Nov 2024
Room was not cleaned very well. Had hair on towels.
Moved ice bucket and you could see what the counter was supposed to like.
Party’s went till 3am Saturday night outside window so be aware if you are a light sleeper.
Comment from Hotel Management
19 Nov 2024 by Brittany Taylor Assistant Front Office Manager, Hotel Management
Dear Samuel,We're sorry we didn't exceed your expectations. Your feedback is important to us, and we appreciate you taking the time to leave a review.
by A verified traveler
Posted 17 Nov 2024
My room was beautiful the building is beautiful it’s just a beautiful place to stay in a beautiful city
Comment from Hotel Management
19 Nov 2024 by Brittany Taylor Assistant Front Office Manager, Hotel Management
Dear Jasmine,Thank you for choosing the Bourbon Orleans Hotel.We hope you a wonderful stay and look forward to welcoming you back.
by A verified traveler
Posted 17 Nov 2024
Purchase a one night stay at the last minute due to miscommunication on flight departure. Step out onto balcony at night and look at the St Louis. Noise from Bourbon isn’t a problem and if it is then you shouldn’t be in the Quarter, it eventually gets quiet and the morning is French and clean. The staff was amazing and the bar tender that night gave us a little extra frozen drink from the blender when he made too much. Make sure you check out the old book store across the street literally jammed packed with very old books almost 100 yrs old for sale. You won’t be disappointed.
Comment from Hotel Management
19 Nov 2024 by Brittany Taylor Assistant Front Office Manager, Hotel Management
Dear Tish,Thank you for choosing the Bourbon Orleans Hotel.We hope you had a wonderful stay and look forward to welcoming you back.
