Ratings based on 788 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 16 Nov 2024
We left to have dinner, and came back to our bathroom covered in an insane amount of fruit flies. Room was way too humid at night.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Best Western Plus Chalmette, Hotel Management
Thanks for the rating! We appreciate it!
by A verified traveler
Posted 2 Nov 2024
You charged me for two rooms . This needs to be rectified.
Comment from Hotel Management
4 Nov 2024 by Best Western Plus Chalmette, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Best Western Plus Chalmette, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Best Western Plus Chalmette, Hotel Management
Thanks for the rating! We appreciate it!
by A verified traveler
You got your dates mixed up .
Posted 17 Aug 2024 on HotelsComment from Hotel Management
22 Aug 2024 by Best Wester Plus Chalmette, Hotel Management
Thanks for the rating!
by A verified traveler
Posted 15 Aug 2024
Breakfast was outstanding! Total professional staff, Job well done.
Comment from Hotel Management
15 Aug 2024 by Best Western Plus Chalmette, Hotel Management
Thanks for the review and kind words, we appreciate it!
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Best Western Plus Chalmette, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 29 Jul 2024 on Hotels
The staff were very friendly and helpful. The hotel itself is outdated and needs some TLC!
I would stay here again because of the staff.
Comment from Hotel Management
5 Aug 2024 by Best Western Plus Chalmette, Hotel Management
Thanks for the review! We appreciate it!
