Ratings based on 993 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
They didn’t regularly clean the room. When they did come to clean the room, they did not change the sheets, vacuum or anything else.
I will say Abby, front desk, provide great & friendly service! She truly made my stay tolerable.
by A verified traveler
Posted 8 Nov 2024
👍
by A verified traveler
Posted 31 Oct 2024
Hisrorical building that could use some repairs, but Convenient location for a stay in the French Quarter. Staff was friendly and attentive. Water and coffee in the lobby was a plus. Overall good experience
by A verified traveler
Posted 29 Oct 2024
Met our needs perfectly. Staff was amazing.
by A verified traveler
Posted 19 Oct 2024
The Andrew Jackson Hotel is the perfect location. It is walkable distance to everything in the French Quarter. The staff were very nice. When an issue occured, it was acknowledged and steps were taken to resolve it quickly, which I greatly appreciate. We wouldld stay here again.
by A verified traveler
Posted 12 Oct 2024
Exactly what you’d expect for the price. Not the nicest but location was awesome for the price. Staff was friendly
by A verified traveler
Posted 10 Oct 2024
I enjoyed being able to walk to so many places, didn’t need our car.
by A verified traveler
Posted 9 Oct 2024
The Andrew Jackson is a historic property in a great location in the French Quarter. It is relatively inexpensive and the staff were all friendly and helpful. Abby who greeted us on arrival was so warm and welcoming!
The property, however, really needs maintenance and updating. It feels tired. Our room (109) was also very small and although it contained pretty much everything we needed, it felt quite tight for my husband and myself. We would probably not stay there again.
The staff were all very accommodating to our dog which we had along which was nice.
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 27 Aug 2024
It was a clean, nice place to stay. Close to many little shops. The girl at the front desk was so sweet and helpful. We also got to go on a free ghost hunt while staying there. Would definitely stay again.