Ratings based on 1,580 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
by A verified traveler
Posted 4 Jan 2025
My room was clean & house keeping caught us with fresh towels!
by A verified traveler
Posted 4 Jan 2025
Hotel was very clean. Rooms were spacious. Walking distance to Bourbon Street, Caesar’s Dome, Smoothie King Arena and Caesar’s Casino!
by A verified traveler
Posted 4 Jan 2025
The chair in our room had so many stains on it. No one would sit in it. We grabbed the extra pillow and blanket from the closet. There was blood on the pillow. They gave us the room right off the elevator we stayed for three days. We listened to the elevator, go up and down and every conversation when people came off. The fridge in the room is very small and there was no microwave, which was inconvenient if you wanted to have a quick snack saved at the hotel due to the lack of restaurants or markets surrounding it.
The room was very spacious. The bathroom was nice. It had two sinks.
by A verified traveler
Posted 3 Jan 2025
The facility was clean and quiet. The staff was friendly and professional.
Comment from Hotel Management
3 Jan 2025 by Customer Service, Hotel Management
Monica, it's wonderful to know you found The Jung Hotel and Residences to be clean and tranquil, and appreciated the professionalism and friendliness of our team members. We appreciate you choosing us for your stay and look forward to welcoming you back in the future.
by A verified traveler
Posted 2 Jan 2025
The Jung was great! The staff were very helpful and professional. Limited dining options though. Still a great place to stay...
Comment from Hotel Management
3 Jan 2025 by Customer Service, Hotel Management
Lisa, it's wonderful to hear you had a great experience at The Jung Hotel and Residences! Your kind words for our professional team members are very much appreciated. We've taken note of your feedback about more dining options. We look forward to welcoming you back for another great stay soon.
by A verified traveler
Posted 1 Jan 2025
Overall nice hotel.
Comment from Hotel Management
3 Jan 2025 by Customer Service, Hotel Management
LaShella, it's wonderful to hear that you found The Jung Hotel and Residences to be a pleasant place. Your feedback is appreciated, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Customer Service, Hotel Management
Warren, thank you for choosing The Jung Hotel and Residences. We are delighted to know that your experience with us left such a positive impression. This feedback serves as motivation for our team members to continue providing the high level of hospitality we strive for. Looking forward to welcoming you back soon.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Miracle, we truly appreciate you giving The Jung Hotel and Residences a perfect rating. It's a strong endorsement for us. We're thrilled to welcome you back again in the future.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
We appreciate the feedback, Hailey.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.
