Ratings based on 922 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
This property was conveniently located near canal, a police station on the bus line and trolley line. It’s right on the corner for easy uber access also. The hotel was clean and comfy for our 1 night stay. My only complaints is the early check in fee was $50 and there was no shuttle from the airport. I will stay again.
by A verified traveler
Posted 26 Nov 2024
We loved the room, large and a great views. Fitness center has great equipment but poorly maintained. It is like they bought nice machines years ago and have not maintained it. Lots of houseless people in the area, no issues for us.
by A verified traveler from Detroit
Posted 25 Nov 2024
The property was okay for a couple nights. I followed the instructions to call for the car 15 minutes and a text will show when ready. That didn’t happen. I went down the lady said it shouldn’t be much longer. We sat and waited. THEN a valet guy showed and got my keys from the front desk. Now 33 minutes later I get a text saying the car will arrive in 25 minutes!!! Needless to say I missed my flight. Not to mention an empty water bottle was in my cup holder that I never bought.
by A verified traveler
Posted 25 Nov 2024
Great staff and great stay
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 24 Nov 2024
Attended the Warriors basketball game within walking distance to the game. It always meets my expectations.
Comment from Hotel Management
24 Nov 2024 by Shasteen K., Hotel Management
Thank you, Andy for staying with us. We appreciate your feedback!
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Shasteen K., Hotel Management
Thank you, Jacob for staying with us!
by A verified traveler
Posted 23 Nov 2024
I wish the staff was more proactive about cleaning and remaking the beds
Comment from Hotel Management
24 Nov 2024 by Shasteen K., Hotel Management
Thank you, Adegbemi for staying with us. We appreciate your feedback!
by A verified traveler
Posted 23 Nov 2024
Checking inn was Easy, The room was clean the combinations that I had were wonderful. The stuff was great. It was a great experience. I recommended hoping to come back again.
Comment from Hotel Management
24 Nov 2024 by Shasteen K., Hotel Management
Thank you, Carla for staying with us. We appreciate your feedback!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Shasteen K., Hotel Management
Thank you, Barbara for staying with us. We appreciate your feedback!