Ratings based on 515 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Very clean, great free breakfast and very friendly staff! Will definitely stay here again when visiting family!
Comment from Hotel Management
14 Nov 2024 by Connie Reinhart- General Manager, Hotel Management
EILEENOur staff truly appreciates your kind words and your 5 out 5 rating! It is great to see you enjoyed your clean room and free hot breakfast. We are looking forward to seeing you again soon!!
1 out of 5
by A verified traveler

Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Holiday Inn Express, Gibson, Hotel Management
Jeffrey, I am sorry to see you did not enjoy your stay with us but did not write as to why. Please feel free to contact the hotel directly with any concerns you had during your visit with us.
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Great spot
Comment from Hotel Management
4 Nov 2024 by Holiday Inn Express, Gibson, Hotel Management
Thank you Greg for leaving our team a 5 out of 5 rating and review. We appreciate you staying with us and letting us know you enjoyed your stay!
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Connie Reinhart - General Manager, Hotel Management
JUAN, Thank you for taking your time to leave us a 5 out 5 rating! We truly appreciate it and choosing to stay with us. We look forward to welcoming you back!
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Everything!
Comment from Hotel Management
22 Oct 2024 by Holiday Inn Express, Gibson, Hotel Management
Thank you Carolann for the 5 out 5 rating and review!! Our staff truly appreciates it :-)
5 out of 5
by A verified traveler

Posted 20 Oct 2024
A service.
Comment from Hotel Management
29 Oct 2024 by Holiday Inn Express, Gibson , Hotel Management
Thank you Josue for leaving us a 5 out 5 rating! Our staff here truly appreciate you taking time to leave us review.
4 out of 5
by A verified traveler

Posted 18 Oct 2024
Had trouble getting the accessible shower which I requested and they read about 3 days ahead of time. Said "well, when you book through Expedia...". Finally did get one with a shower seat,
Comment from Hotel Management
22 Oct 2024 by Holiday Inn Express, Gibson, Hotel Management
Kathleen, We are so glad you were able to get a bathroom with a shower seat and apologize for the miscommunication between us and Expedia. Thank you for reaching out!
4 out of 5
by A verified traveler

Posted 12 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Holiday Inn Express, Gibson, Hotel Management
Thank you Robert for leaving us a 4 out of 5 rating.
5 out of 5
by A verified traveler

Posted 3 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Connie Reinhart- General Manager, Hotel Management
Thank you so much for leaving us a 5 out 5 rating and review! Our staff truly appreciates you taking time to let us know you enjoyed your stay.
5 out of 5
by A verified traveler

Posted 30 Sep 2024
Good cheaper option when visiting Binghamton
Comment from Hotel Management
1 Oct 2024 by Connie Reinhart - General Manager, Hotel Management
Thank you Kenneth for leaving us a 5 out 5 rating and review! We appreciate you choosing to stay with us and look forward to welcoming you back