Ratings based on 1,033 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Stafford
Posted 30 Nov 2024
The stay was really Ok, I would rather not say anything bad, but having lived in kingston 9 years before, I didnt feel comfortable leaving hotel at night for a stroll outside on street. It was okay for one time experience, but I would rather pick a better option next time.
by A verified traveler
Posted 30 Nov 2024
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 25 Nov 2024
Great vibe all staff were polite and friendly from the security at the gate receptionist staff at the nar restaurant and kitchen
Comment from Hotel Management
26 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Miriam,Thank you for the kind feedback! We are thrilled you enjoyed the great vibe and found our staff polite and friendly across the board. We look forward to welcoming you back soon!Regards,
by A verified traveler
Posted 24 Nov 2024
Very eco centric hotel, should be given two keys in case other person wants to stay in the room, need keycard to use elevator and for electricity, that was new seeing. Continental Breakfast was good, the Jamaican breakfast not so much, staff was friendly!
Comment from Hotel Management
26 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello La' Chauntae,Thank you for your feedback! We are elated you appreciated our eco-friendly approach, friendly staff, and continental breakfast. We will take note of your suggestions regarding keycards and the Jamaican breakfast. Your input helps us improve and we hope to welcome you again!Regards,
by A verified traveler
Posted 23 Nov 2024
Great place
Comment from Hotel Management
26 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Leroy,Thank you for the kind words! We are thrilled you enjoyed your stay and hope to see you again soon!Regards,
by A verified traveler
Posted 23 Nov 2024
Highly recommend staying at this property
Comment from Hotel Management
26 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Leroy,Thank you for your recommendation! We are delighted you enjoyed your stay and hope to host you again soon!Regards,
by A verified traveler
Posted 23 Nov 2024
It was nice to stay for a night, clean
Comment from Hotel Management
26 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Denise,Thank you for staying with us! We are delighted you enjoyed your visit and appreciated the cleanliness. We hope to welcome you back soon!Regards,
by A verified traveler
Posted 20 Nov 2024
Good location for what I wanted
Comment from Hotel Management
20 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Tanille,Thank you for your kind words! We are thrilled to hear that our location was ideal for your needs. We strive to offer convenient accommodations for all our guests.We hope to welcome you back on your next visit and provide another great experience.Regards,
