Ratings based on 1,028 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Great vibe all staff were polite and friendly from the security at the gate receptionist staff at the nar restaurant and kitchen
Comment from Hotel Management
26 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Miriam,Thank you for the kind feedback! We are thrilled you enjoyed the great vibe and found our staff polite and friendly across the board. We look forward to welcoming you back soon!Regards,
by A verified traveler
Posted 24 Nov 2024
Very eco centric hotel, should be given two keys in case other person wants to stay in the room, need keycard to use elevator and for electricity, that was new seeing. Continental Breakfast was good, the Jamaican breakfast not so much, staff was friendly!
Comment from Hotel Management
26 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello La' Chauntae,Thank you for your feedback! We are elated you appreciated our eco-friendly approach, friendly staff, and continental breakfast. We will take note of your suggestions regarding keycards and the Jamaican breakfast. Your input helps us improve and we hope to welcome you again!Regards,
by A verified traveler
Posted 23 Nov 2024
Great place
Comment from Hotel Management
26 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Leroy,Thank you for the kind words! We are thrilled you enjoyed your stay and hope to see you again soon!Regards,
by A verified traveler
Posted 23 Nov 2024
Highly recommend staying at this property
Comment from Hotel Management
26 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Leroy,Thank you for your recommendation! We are delighted you enjoyed your stay and hope to host you again soon!Regards,
by A verified traveler
Posted 23 Nov 2024
It was nice to stay for a night, clean
Comment from Hotel Management
26 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Denise,Thank you for staying with us! We are delighted you enjoyed your visit and appreciated the cleanliness. We hope to welcome you back soon!Regards,
by A verified traveler
Posted 20 Nov 2024
Good location for what I wanted
Comment from Hotel Management
20 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Tanille,Thank you for your kind words! We are thrilled to hear that our location was ideal for your needs. We strive to offer convenient accommodations for all our guests.We hope to welcome you back on your next visit and provide another great experience.Regards,
by A verified traveler
Posted 19 Nov 2024
No restaurant on the property not even a snack machine. TV service poor, few channels
Comment from Hotel Management
20 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Paul,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. To ensure guests are comfortable during their stay a pre-check in message is sent with restaurant hours, as well as additional dining options(due to renovations).We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay once all amenities are available.Regards,
by A verified traveler
Posted 18 Nov 2024
The property was easy to find, very close to the airport and other surrounding attractions and the rooms were very clean...a big shout out to Shawnette at front desk, she's a very competent young lady and the breakfast staff they are doing an amazing job and I will definitely be staying again. 👍👍👍👍
Comment from Hotel Management
20 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Crysral,Thank you for your wonderful review! We are delighted to hear that you found our location convenient and that our rooms met your expectations. We are also glad to hear that Shawnette at the front desk made such a positive impression. She is indeed a valued member of our team. We'll be sure to share your kind words with her and the breakfast staff.We look forward to welcoming you back on your next visit!Regards,
by A verified traveler
Posted 18 Nov 2024
My dryer was not working & I had to travel home with wet clothes in my suitcase.
Comment from Hotel Management
18 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Kianna,Thank you for sharing your feedback. We sincerely apologize for the issue with the dryer in your room – we understand how inconvenient that must have been. A quick call to Front Desk or maintenance would have rectified this issue. We hope to have the opportunity to welcome you again soon and provide you with an even better experience!Regards,
by A verified traveler
Posted 16 Nov 2024
The staff were amazing from the front desk to housekeeping to the front gate security.
Comment from Hotel Management
18 Nov 2024 by Monique Gossop| Sales & Concierge Supervisor, Hotel Management
Hello Abdo,Thank you so much for your kind review! We are thrilled to hear that you had such a positive experience with our entire team, from the front desk to housekeeping and security.We look forward to welcoming you back soon for another great stay!Regards,
