Ratings based on 474 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Pleasantly surprised about how clean and updated this hotel property was. We will definitely be staying again.
by A verified traveler
Posted 24 Nov 2024
Nice place
by A verified traveler
Posted 23 Nov 2024
Easy access from interstate
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Stacie Robinson, Hotel Management
Dear Shantel,We appreciate your kind review and look forward to seeing you again!Thank you,Stacie Robinson, GM
by A verified traveler
Posted 22 Oct 2024
Great stay for the rates, would recommend and stay again m.
Comment from Hotel Management
23 Oct 2024 by Stacie Robinson, Hotel Management
Dear Melissa,Thank you so much for your kind review! We're thrilled to hear that you had a great stay and found our rates to be a good value. Your recommendation means a lot to us, and we look forward to welcoming you back for another visit in the future!Thank you,Stacie Robinson, GM
by A verified traveler
Posted 18 Oct 2024
I like that the room smelled great upon entering, the beds are nice and cozy, there was extra bedding for the sofa bed in the closet, and the breakfast was great!!
Although, the room smelt nice and clean. There was a stain on the carpet, the bathroom floor needed to be mopped, and the towels needed to be replaced they were dingy, the iron did not get hot, the batteries in the remote were dead, and the toilet water pressure was low.
Overall, I did have a great stay!!
Comment from Hotel Management
18 Oct 2024 by Stacie Robinson, GM, Hotel Management
Dear Diamond Princess,Thank you for taking the time to share your feedback with us. I’m glad to hear that you enjoyed many aspects of your stay, including the fresh scent of the room, the cozy beds, the extra bedding, and our breakfast service. We strive to provide a comfortable experience for all our guests, and it's great to know we met your expectations in these areas.I apologize for the concerns you mentioned regarding the stain on the carpet, the bathroom floor, and the condition of the towels. We also regret that the iron, remote, and toilet water pressure did not function properly during your stay. I will address these issues with our housekeeping and maintenance teams to ensure improvements are made.Thank you again for your valuable feedback. We’re glad to hear that you had an overall great stay, and we hope to have the pleasure of welcoming you back in the future for an even better experience.Sincerely,Stacie Robinson, GM
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Stacie Robinson, Hotel Management
Dear Fredrick,Thank you for your kind review. We hope to see you again in the future. Thank you,Stacie Robinson, GM
by A verified traveler
Posted 22 Sep 2024
The paint smell was unpleasant right at the entrance, not good for people with allergies. water hose laying across walk area. woke up to loud road workers working on the street in front . You couldn't eat breakfast without dust from the vacuum flying your way while eating due to staff cleaning elevator area also had rotten oranges in the breakfast basket
Comment from Hotel Management
23 Sep 2024 by Stacie Robinson, Hotel Management
Dear Lori,Thank you for taking the time to share your feedback with us. I’m sorry to hear that your stay was impacted by these issues. The paint smell at the entrance and the disruption from the street work were certainly not the welcome you deserved. We apologize for the water hose hazard and for the inconvenience caused by our cleaning schedule during breakfast hours. Your comments about the breakfast area, including the condition of the oranges, are concerning, and we will address this immediately to ensure it does not happen again. We value your input, and we’ll work on these areas to provide a better experience in the future. Thank you again for bringing this to our attention, and we hope you’ll consider giving us another chance to serve you better.Thank you,Stacie Robinson, GM
by A verified traveler from Sarepta
Posted 14 Sep 2024
Room was clean, the bed was comfortable, and you can ser the HVAC fan to run continously which drowns out and unwanted sounds.
Comment from Hotel Management
16 Sep 2024 by Stacie Robinson, Hotel Management
Dear Daniel,Thank you for your feedback! We're delighted to hear that you enjoyed a clean room and a comfortable bed during your stay. It's great to know that the continuous HVAC fan added to your comfort by creating a peaceful environment. We look forward to welcoming you back again soon!Thank you,Stacie Robinson, GM
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Stacie Robinson, Hotel Management
Dear LaKeisha,We appreciate your kind review and can't wait to see you again on your next visit. Thank you,Stacie Robinson, GM
