Ratings based on 123 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
I liked everything about the hotel
Comment from Hotel Management
29 Nov 2024 by ella, Hotel Management
Thank you so much for taking the time to give us such a great review. We really appreciate when our guest experience what we set out to do. Please share with your family and friends so that we may give them the same experience as you.
by A verified traveler
Posted 22 Nov 2024
Great breakfast
Comment from Hotel Management
22 Nov 2024 by ella, Hotel Management
Thank you for allowing us to accommodate you and for taking time out to give us a good review. We work really hard to make sure our guests stays are great ones. Staff and Manager
by A verified traveler
Posted 17 Nov 2024
Water did not get hot.
Comment from Hotel Management
18 Nov 2024 by ella, Hotel Management
We apologize for any inconvenience...We have looked into the water issue and have resolved the problem. The breaker tripped and has been replaced. Please allow us to accommodate you again.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by ella, Hotel Management
I apologize for the inconvenience. Please reach out to me personally so that we can discuss this issue further. General Manager Ella Mathews
by A verified traveler from Mansura
Posted 15 Nov 2024
First room was not fixed/cleaned from prior reservation. New room had bugs, so checked out early but hotel would not refund the remainder of my prepaid stay.
Comment from Hotel Management
18 Nov 2024 by ella, Hotel Management
GE I can not find a reservation under Kristi. Can you please reach out to the manager Ella Mathews. Thanks
by A verified traveler
Posted 3 Nov 2024
Clean Nd comfortable. Waffle House nearby.
Comment from Hotel Management
3 Nov 2024 by ella, Hotel Management
Thank you for allowing us to accommodate you and we also thank you for this great survey. Please share with your family and friends so that we may accommodate them as well.
by A verified traveler
Posted 2 Nov 2024
We had a good stay! Everything was clean, breakfast was good, and the workers were very friendly and welcoming.
Comment from Hotel Management
3 Nov 2024 by ella, Hotel Management
Thank you for allowing us to accommodate you and we also thank you for this great survey. Please share with your family and friends so that we may accommodate them as well.
by A verified traveler
Posted 25 Oct 2024
Entire staff especially Susan made sure we had everything we needed. Didn’t like we had to go through days inn to get to hotel
Comment from Hotel Management
25 Oct 2024 by ella, Hotel Management
Thank you for allowing us to accommodate you and giving us such a great review. Please share with family and friends so that we may give them the same hospitality..
by A verified traveler
Posted 20 Oct 2024
Great
Comment from Hotel Management
22 Oct 2024 by ella, Hotel Management
THANK YOU FOR ALLOWING US TO ACCOMMODATE YOU AND YOUR FAMILY. PLEASE SHARE YOUR EXPERIENCE SO THAT WE CAN ACCOMMODATE YOUR FAMILY AND FRIENDS.
by A verified traveler
Posted 18 Oct 2024
They put me in a room that hadn't been cleaned. There were no towels or soap.
Comment from Hotel Management
18 Oct 2024 by ella, Hotel Management
We apologize for the inconvenience but the room you were first assigned to was a diamond member that had a late checked out at 2 pm. The housekeepers were gone for the day. We did move you at once to a clean room. We look forward to your next stay with us.
