Ratings based on 876 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Staff was friendly and helpful. Good breakfast. In midst of Amish restaurants and activities
by A verified traveler
Posted 23 Nov 2024
The employee tried to charge me again for the room which I already paid for. He had no clue how to check anyone in. Then Was placed in double queen room when I bought a king room. Then when we got switched to a king room....the heat didn't work so we needed to get switched back to a double queen.
Comment from Hotel Management
23 Nov 2024 by Comfort Inn Amish Country, Hotel Management
Dear Kara, We apologise for the inconvenience. Our team tried to accommodate with a switch of room with this unforeseen situation. We hope to host you again with improved services.Thank youComfort Inn Amish Country.
by A verified traveler
Posted 21 Nov 2024
Property was clean and well kept. Staff friendly. Breakfast buffet was good with a variety. Nothing fancy but a nice place to stay.
Comment from Hotel Management
22 Nov 2024 by Comfort Inn Amish Country, Hotel Management
Dear William, thank you for your positive feedback. Our team strives to provide the best service to our guests and they really appreciate your positive comments.thank youComfort Inn Amish Country
by A verified traveler
Posted 19 Nov 2024
No clean
by A verified traveler
Posted 11 Nov 2024
Excellent service. Especially Chris and Sandra. They made us feel very welcomed and were, very pleasant and friendly
Comment from Hotel Management
13 Nov 2024 by Comfort Inn Amish Country, Hotel Management
Dear PolinaThank you so much for your wonderful feedback! We’re thrilled to hear that you had an excellent experience, especially with the warm hospitality from Chris and Sandra. We’re fortunate to have team members like them who truly care about making our guests feel welcomed and at home. I'll be sure to pass along your kind words to them—they'll be delighted to know they made such a positive impression on your stay.We look forward to welcoming you back soon for another great visit!
by A verified traveler
Posted 11 Nov 2024
Need some renovation.
Comment from Hotel Management
13 Nov 2024 by Comfort Inn Amish Country, Hotel Management
Dear Marsha, Thank you for your feedback and for choosing to stay with us. We appreciate your suggestion regarding renovations and understand how important a fresh and updated atmosphere is to our guests. I’m pleased to share that under our new management, we’re actively working on plans to enhance our facilities to provide an even better experience.We hope to welcome you back in the future to enjoy these improvements!Warm regards
by A verified traveler
Posted 10 Nov 2024
Facility needs upgrade. Stained carpets, gouges in walls, worn furniture. Room door latch not working right and staff admit they knew it was broken when they put me in the room.
Comment from Hotel Management
13 Nov 2024 by Comfort Inn Amish Country, Hotel Management
Dear JoLindaThank you for taking the time to share your feedback. I apologize sincerely for the issues you experienced, especially regarding the room condition and the latch on the door. This is not the level of quality we aim to provide, and I appreciate you bringing it to our attention.We’re currently making plans to upgrade our facilities, including addressing wear and tear throughout the property. Under our new management, we’re committed to making the necessary improvements to ensure a comfortable and safe experience for all our guests. I apologize again for the oversight and any inconvenience it caused during your stay.Please reach out to me directly if you decide to give us another chance. We’d love the opportunity to provide you with a much-improved experience.Warm regards,
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Comfort Inn Amish Country, Hotel Management
Dear David, Thank you for sharing your feedback and for staying with us. We’re glad to know there were aspects of your visit that met your expectations, but we’re also sorry to hear that your experience fell short of what we aim to provide.Under our new management, we’re actively working on improvements and upgrades to better serve our guests. We value your input as it helps us focus on areas where we can enhance the quality of our services.We’d love the opportunity to welcome you back and provide an even better stay in the future. Thank you again for your feedback.Warm regards,
by A verified traveler
Posted 9 Nov 2024
was comfortable and quiet. good beakfast
Comment from Hotel Management
13 Nov 2024 by Comfort Inn Amish Country, Hotel Management
Dear JohnThank you for taking the time to leave a review! We’re so glad to hear that you had a positive experience during your stay. Your feedback is invaluable as we continue to work on enhancing the guest experience.If there’s anything specific that we can improve upon to make your next visit even better, please feel free to let us know. We would love the chance to welcome you back for another great stay!Warm regards,
by A verified traveler
Posted 4 Nov 2024
Staff were friendly and helpful. Room was clean, comfortable bed. Nice and safe area.
Comment from Hotel Management
13 Nov 2024 by Comfort Inn Amish Country, Hotel Management
Dear Pamela, Thank you for your wonderful feedback! We’re so glad to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness of your room and the comfort of the bed. It’s also great to know that you felt safe and secure in our area.Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay!Warm regards,
