Ratings based on 43 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024 on Hotels
Comment from Hotel Management
10 May 2024 by Ester, Hotel Management
Thank you for sharing your valuable feedback with us through your review. We are grateful for the time you took to write it. Your review is a vital source of information for us that helps us to enhance our services and ensure customer satisfaction. We hope that your stay with us was nothing but delightful, and we are thrilled to welcome you back soon for another unforgettable experience.
by A verified traveler
Posted 2 Apr 2024 on Hotels
Comment from Hotel Management
4 Apr 2024 by Ester, Hotel Management
Thank you for taking the time to write a review, Grant. I appreciate your efforts. I trust you are having a memorable stay and have been fortunate enough to spot some sea lion pups along the beach. Take care and relish the remainder of your holiday.
by A verified traveler
Loved it
Posted 26 Mar 2024 on HotelsGreat location! Right on the beach and many activities to do that were very close! Place itself was very nice with kitchen and sitting areas!
Comment from Hotel Management
26 Mar 2024 by Ester, Hotel Management
Thank you so much for your review Danny. Thank you that you enjoy your stay. We try our very best for our guest to enjoy here while they are on holiday. Look forward to see you again. Have a great holiday.
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
21 Mar 2024 by Ester, Hotel Management
Thank you so much for your review. Hope you have seen the pups of the sealions with her mother. Enjoy your holiday.
by A verified traveler
Posted 7 Feb 2024 on Hotels
Comment from Hotel Management
7 Feb 2024 by Ester, Hotel Management
Thank you so much for your review Paul. Hope you hove a lovely stay at the lodge. Take care and enjoy the rest of your holiday.
by A verified traveler
Posted 6 Feb 2024 on Wotif
Absolutely lovely hosts, clean and right on the beach. Loved it !
Comment from Hotel Management
7 Feb 2024 by Ester, Hotel Management
Thank you so much for your review Marieka. Lovely guests.
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
5 Feb 2024 by Ester, Hotel Management
Hi Meir,Thank you so much for your review, very much appreciated. Hope you enjoy watching the sealions on beach and on water playing. Enjoy your holiday, have a great time.
by A verified traveler
Posted 23 Jan 2023 on Hotels
Comment from Hotel Management
4 Feb 2023 by Esther, Hotel Management
Thank you so much for your review, very much appreciated. Have a great holiday.
by A verified traveler
Posted 30 Dec 2022 on Hotels
Comment from Hotel Management
1 Jan 2023 by Esther, Hotel Management
Hi Maria, Thank you so much for your reviews and thank you for choosing Surat Bay Lodge as your accommodation in the Catlins. Thank you also for the venison steak, very much appreciated. It's great to see you again. Have a great New Year 2023.
by A verified traveler
Posted 12 Dec 2022
