Ratings based on 516 Verified Reviews

3.2 out of 5
70% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Nov 2024
I stayed here by myself - which can always be a little nerve wracking as a woman. The staff was very friendly when I arrived and even helped me with the vending machine that was being a little finicky. My room was clean and the features worked fine - AC, mini fridge, water, toilet, etc. It was completely quiet during my stay with no sketchy people staying near me - I'm not even sure if anyone else was even on my floor, which was a nice change of place from other locations I've stayed at before. Check out was quick and easy too.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2024
3 out of 5
by A verified traveler

Posted 2 Oct 2024
helpful staff and manager ,but breakfast was nonexistant.one eggo and three bags of oatmeal.We expected more for $180 a night.We wom't be going back on our next trip to New Castle.
3 out of 5
by A verified traveler

Posted 15 Sep 2024
Noise from outside in hallways throughout the night. AC unit was rattling so very loudly so i had to turn it off
4 out of 5
by A verified traveler

Posted 11 Aug 2024
Friendly welcome!
5 out of 5
by A verified traveler

Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
11 Aug 2024 by GM, Hotel Management
Thanks Rozelle, for your opinion and it does matter for us.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by GM, Hotel Management
Thanks Chris for your Super Stay with Us.
5 out of 5
by A verified traveler

Posted 21 Jul 2024
Very clean off major roads. Reasonable price
3 out of 5
by A verified traveler

Posted 19 Jul 2024
The staff was very nice and I appreciated the care they put into providing a positive stay experience for their guests.