Ratings based on 986 Verified Reviews

3.4 out of 5
100% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 Dec 2024
Nice hotel for a simple trip Thank you staff
Comment from Hotel Management
12 Dec 2024 by M, Hotel Management
Dear Jessica,Glad to hear you had a pleasant experience! It’s always great when a hotel meets expectations for a simple trip. Kudos to the staff for making your stay enjoyable!Best Regards,Management Team
5 out of 5
by A verified traveler

Posted 5 Dec 2024
Good
Comment from Hotel Management
12 Dec 2024 by M, Hotel Management
Dear Iris,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Good and clean place to rest, breakfast is a plus.
Comment from Hotel Management
12 Dec 2024 by M, Hotel Management
Dear Josue,It sounds like you had a comfortable and enjoyable stay! A clean space and breakfast included are always great perks. We are glad you had a positive experience!Best Regards,Management Team
1 out of 5
by A verified traveler

Posted 30 Nov 2024
Comment from Hotel Management
12 Dec 2024 by M, Hotel Management
Dear Tyler,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
1 out of 5
by A verified traveler

Posted 30 Nov 2024
Woke up with bugs in the bed,room smelled horrible. Air-conditioning filters were were covered in dirt,dust and hair. Went down for breakfast and all there was was some stale sliced bread,coffee was horrible. I definitely would never stay here again.
Comment from Hotel Management
12 Dec 2024 by M, Hotel Management
Dear James,Thank you for sharing your feedback. We sincerely apologize for the unpleasant experience you encountered during your stay. Please know that your concerns have been taken very seriously, and we are addressing each issue you raised. Cleanliness and comfort are top priorities for us, and we deeply regret that your room did not meet our usual standards. Our team is investigating the situation regarding the air conditioning filters and the reported pests to ensure immediate corrective action. Additionally, we are reviewing our breakfast offerings to improve quality and ensure a better experience for all our guests. We are committed to providing a positive and comfortable stay for our guests, and we regret that we fell short during your visit. Sincerely,Management Team
3 out of 5
by A verified traveler

Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by M, Hotel Management
Dear Lawrence,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and constantly reminds us why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Good
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear Bayron,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
1 out of 5
by A verified traveler

Posted 2 Nov 2024
Ok staff very rude
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear Deanna,Thank you for sharing your experience. We sincerely apologize for the rude behavior you encountered from our staff. This is not the level of service we aim to provide, and we will address this issue with the team to ensure that future guests are treated with the respect and courtesy they deserve. We appreciate your feedback and hope to have the opportunity to offer you a better experience in the future.Sincerely,Management Team
2 out of 5
by A verified traveler from Rogers

Posted 1 Nov 2024
The room was very small with a king bed. There was one outlet under the desk for charging my phone and I had to crawl on the floor to get underneath to reach it. Nothing by the bed to plug in phones. The only redeeming feature was a good shower with plenty of pressure. The “breakfast “ was a joke. Sure there were waffles and bread for toast. No fruit, no yogurt, nothing that was any good. We stayed there last year and it was great but I guess it changed hands and I would not recommend it.
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear Rebecca,Thank you for your feedback. We’re sorry to hear that your recent stay didn’t meet the expectations set during your previous visit. We understand the frustration with the lack of accessible outlets and the limited breakfast options. Your comments are important, and we will look into improving these areas, including better charging solutions in the rooms and expanding the breakfast offerings. We appreciate you sharing your thoughts and hope to have the opportunity to provide a better experience in the future.Sincerely,Management Team
5 out of 5
by A verified traveler

Posted 1 Nov 2024
No problems
Comment from Hotel Management
6 Nov 2024 by M, Hotel Management
Dear lawrence,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team